Encyclopedia of Database Systems

2018 Edition
| Editors: Ling Liu, M. Tamer Özsu

Workflow Model Analysis

  • W. M. P. van der Aalst
Reference work entry
DOI: https://doi.org/10.1007/978-1-4614-8265-9_1476

Definition

The correctness, effectiveness, and efficiency of the business processes supported by a workflow management system are vital to the organization. A workflow process definition which contains errors may lead to angry customers, backlog, damage claims, and loss of goodwill. Flaws in the design of a workflow definition may also lead to high throughput times, low service levels, and a need for excess capacity. This is why it is important to analyze a workflow process definition before it is put into production.

In order to analyze a workflow definition, it is necessary to translate the definition into a model suitable for analysis, e.g., a simulation model or a model that allows for verification techniques (e.g., a Petri net).

Key Points

Process-aware information systems are driven by process models. A typical example of a process-aware information system is a system generated using workflow management software. In such cases there is an explicit process model that can be used...

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Recommended Reading

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    Marsan MA, Balbo G, Conte G, et al. Modelling with generalized stochastic Petri nets, Wiley Series in Parallel Computing. New York: Wiley; 1995.zbMATHGoogle Scholar
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    Reisig W, Rozenberg G. Lectures on Petri nets I: basic models, LNCS. 1491. Berlin: Springer; 1998.zbMATHCrossRefGoogle Scholar
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    van der Aalst WMP. The application of Petri nets to workflow management. J Circ Syst Comput. 1998;8(1):21–66.CrossRefGoogle Scholar
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    van der Aalst WMP, van Hee KM. Workflow management: models, methods, and systems. Cambridge, MA: MIT; 2004.Google Scholar

Copyright information

© Springer Science+Business Media, LLC, part of Springer Nature 2018

Authors and Affiliations

  1. 1.Eindhoven University of TechnologyEindhovenThe Netherlands

Section editors and affiliations

  • Barbara Pernici
    • 1
  1. 1.Dept. di Elettronica e InformazionePolitecnico di MilanoMilanItaly