Encyclopedia of Database Systems

2018 Edition
| Editors: Ling Liu, M. Tamer Özsu

Business Process Management

  • W. M. P. van der Aalst
Reference work entry
DOI: https://doi.org/10.1007/978-1-4614-8265-9_1179

Synonyms

Case handling; Process management; Workflow management

Definition

Information technology has changed business processes within and between enterprises. Traditionally, information technology was mainly used to support individual tasks (“type a letter”) and to store information. However, today business processes and their information systems are intertwined. Processes heavily depend on information systems and information systems are driven by the processes they support [1]. Business Process Management(BPM) is concerned with the interactions between processes and information systems. An important element of BPM is the modeling and analysis of processes. Processes can be designed using a wide variety of languages ranging from BPMN to Petri nets. Some of these languages allow for analysis techniques (e.g., model checking and simulation) to answer questions related to correctness and performance. Models can be used to configure generic software tools, e.g., middleware, workflow...

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Recommended Reading

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    Dumas M, van der Aalst WMP, ter Hofstede AHM. Process-aware information systems: bridging people and software through process technology. New York: Wiley; 2005.CrossRefGoogle Scholar
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    van der Aalst WMP. Business process management demystified: a tutorial on models, systems and standards for workflow management. In: Desel J, Reisig W, Rozenberg G, editors. Lectures on concurrency and petri nets. LNCS, Vol. 3098. Berlin/Heidelberg/New York: Springer; 2004. p. 1–65.Google Scholar
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    van der Aalst WMP, van Hee KM. Workflow management: models, methods, and systems. Cambridge, MA: MIT; 2004.Google Scholar
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    Weske M. Business process management: concepts, languages, architectures. Berlin/Heidelberg/New York: Springer; 2007.Google Scholar
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    van der Aalst WMP. Business process management: a comprehensive survey. ISRN Softw Eng. 2013:1–37.Google Scholar
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    Jablonski S, Bussler C. Workflow management: modeling concepts, architecture, and implementation. London: International Thomson Computer; 1996.Google Scholar
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    Reijers H. Design and control of workflow processes: business process management for the service industry. LNCS, Vol. 2617. Berlin/Heidelberg/New York: Springer; 2003.zbMATHCrossRefGoogle Scholar
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    Dumas M, La Rosa M, Mendling J, Reijers H. Fundamentals of business process management. Berlin/New York: Springer; 2013.CrossRefGoogle Scholar

Copyright information

© Springer Science+Business Media, LLC, part of Springer Nature 2018

Authors and Affiliations

  1. 1.Eindhoven University of TechnologyEindhovenThe Netherlands

Section editors and affiliations

  • Hans-Arno Jacobsen
    • 1
  1. 1.Department of Electrical and Computer EngineeringUniversity of TorontoTorontoCanada