Reference Work Entry

Encyclopedia of Social Network Analysis and Mining

pp 1807-1819

Date:

Social Interaction Analysis for Team Collaboration

  • Ognjen ScekicAffiliated withDistributed Systems Group, Vienna University of Technology
  • , Mirela RiveniAffiliated withDistributed Systems Group, Vienna University of Technology
  • , Hong-Linh TruongAffiliated withDistributed Systems Group, Vienna University of Technology
  • , Schahram DustdarAffiliated withDistributed Systems Group, Vienna University of Technology

Synonyms

BPEL4People; Collaboration analysis; Collaboration metrics; Collaboration platforms; Crowdsourcing; Human-Based services (HBS); Interaction patterns; Process mining; Rewarding; Social trust; Task assignment; Team collaboration; Team formation

Glossary

Actor

Entity (human or computer) possessing a capability to act intelligently and process specific assignments (activities/tasks)

Task

Piece of work to be solved, typically complex enough to require knowledge or processing power of a large number of individual actors

Atomic Task

Task that can be handled by an individual actor

Composite Task

Task that must be handled by multiple actors due to size or complexity. A composite task can be broken down into atomic tasks

Collaborative Process (Collaboration)

Joint effort of a (limited) number of actors with the goal of performing a task. A collaborative process has a limited duration and requires coordination among actors (due to task dependencies)

Team

Set of actors taking part in a collaborative pr ...

This is an excerpt from the content