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Emotional intelligence (EI) is an extension of social intelligence that describes a person’s innate cognitive ability to perceive, identify, assess, understand, manage, and explain emotions in order to reason, guide thinking and action, solve problems, and regulate behavior. Empathy, or the understanding of other’s feelings, is a critical characteristic of EI. Proponents of EI theory argue that it is the best predictor of success in life and creates the best social relations. EI influences behavior in a wide range of domains including school, community, and the workplace [1].
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Intelligence quotient (IQ) tests are administered to measure cognitive abilities, including verbal/numerical memory and reasoning and other problem solving skills. For a long time, the results of these tests were considered the primary predictor of future success. However, some researchers proposed that IQ results alone were not...
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References
Emmerling, J., & Goleman, D. (2003). Emotional Intelligence: Issues and Common Misunderstandings. Retrieved July 8, 2008, from http://eqi.org/gole3.htm
Goleman, D. (1995). Emotional intelligence. Why it can matter more than IQ. New York: Bloomsbury Books.
Mayer, J. D., Caruso, D., Ciarrochi, J., Dalle, N., Freedman, J., Gardner, K. J., et al. (2004–2007). Emotional intelligence information: A site dedicated to communicating scientific information about emotional intelligence, including relevant aspects of emotions, cognition, and personality. Retrieved June 24, 2008, from http://www.unh.edu/emotional_intelligence/
Mayer, J. D., Salovey, P., & Caruso, D. R. (2004). Emotional intelligence: Theory, findings, and implications. Psychological Inquiry, 15, 197–215.
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Guerra, N.S. (2011). Emotional Intelligence. In: Goldstein, S., Naglieri, J.A. (eds) Encyclopedia of Child Behavior and Development. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-79061-9_990
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DOI: https://doi.org/10.1007/978-0-387-79061-9_990
Publisher Name: Springer, Boston, MA
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