Encyclopedia of Operations Research and Management Science

2001 Edition
| Editors: Saul I. Gass, Carl M. Harris

Insensitivity

  • Saul I. Gass
  • Carl M. Harris
Reference work entry
DOI: https://doi.org/10.1007/1-4020-0611-X_465

A property of queueing system wherein some measure of effectiveness does not depend on a particular distribution assumption except through its mean value. The classical example is the Erlang loss call formula in the multi-server M/G/c/c queue which depends on the service-time process only through its mean value.  Erland B formula;  Queueing theory.

Copyright information

© Kluwer Academic Publishers 2001

Authors and Affiliations

  • Saul I. Gass
    • 1
  • Carl M. Harris
    • 2
  1. 1.Robert H. Smith School of BusinessUniversity of MarylandCollege PartUSA
  2. 2.School of Information Technology & EngineeringGeorge Mason UniversityFairfaxUSA