Encyclopedia of Operations Research and Management Science

2001 Edition
| Editors: Saul I. Gass, Carl M. Harris

Design and control

Reference work entry
DOI: https://doi.org/10.1007/1-4020-0611-X_234

For a queueing system, design deals with the permanent, optimal setting of system parameters (such as service rate and/or number of servers), while control deals with adjusting system parameters as the system evolves to ensure certain performance levels are met. A typical example of a control rule is that a server is to be added when the queue size is greater than a certain number (say N1) and when the queue size drops down to N2 < N1, the server goes to other duties. Dynamic programming; Markov decision processes; Queueing theory.

Copyright information

© Kluwer Academic Publishers 2001

Authors and Affiliations

  1. 1.Robert H. Smith School of BusinessUniversity of MarylandCollege PartUSA
  2. 2.School of Information Technology & EngineeringGeorge Mason UniversityFairfaxUSA