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Palgrave Macmillan

The Palgrave Handbook of the Public Servant

  • Living reference work
  • © 2020

Overview

Editors:
  1. Helen Sullivan

    1. Crawford School of Public Policy, Australian National University, Acton, Australia

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  2. Helen Dickinson

    1. UNSW Australia, Campbell, Australia

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    You can also search for this editor in PubMed   Google Scholar

  3. Hayley Henderson

    1. College of Asia and the Pacific, Australian National University, Canberra, Australia

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    You can also search for this editor in PubMed   Google Scholar

  • Adopts a broad, holistic definition of the public servant, including diplomats, foreign service workers, front-line workers, civil servants, police officers and teachers
  • Provides a country-comparative approach to the public servant
  • Features up-to-date reviews of current research progress,, contemporary debates, and indications of fruitful areas for future research

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Table of contents (96 entries)

  1. “Considered Language” in Public Service: Changing Discourses and Their Implementation in Practice

    • Victoria Cluley, Zoe Radnor

  2. A Combination of Spider-Man and Mother Teresa: The Image of Social Workers in Polish TV Drama The Deep End

    • Magdalena Rek-Woźniak

  3. A Typology of the Latin American Civil Servant: Patronage Appointee, Technocrat, Loyalist, or Careerist

    • Diego A. Salazar-Morales, Lucas Amaral Lauriano

  4. Accountability in the Context of Privatisation Policy Implementation

    • Lien Nguyen, Pragati Rawat, John C. Morris

  5. Accountability of Public Servants at the Street Level

    • Fritz Sager, Eva Thomann, Peter Hupe

  6. Are You Thinking What I’m Thinking? Using the Sociology of Professions to Compare the Public Values in Public Administration and Urban Planning Literatures

    • Bonnie J. Johnson

  7. Articulation, Behavior, and Control in the World of Tomorrow: Public Servants and the Use of Social Technologies

    • George Vital Zammit, Alexiei Dingli

  8. Becoming a Competent Boundary Spanning Public Servant

    • Ingmar van Meerkerk, Jurian Edelenbos

  9. Being Good to Do Good: Public Servants and Public Ethics in the Twenty-First Century

    • Barry Quirk

  10. Bolivar and Liberation from Spain: The Historical Development of the Public Servant in Colombia

    • José Luis Niño-Amézquita, David Niño-Molina

  11. Building Accountability Amidst Ambiguity: A Contemporary Challenge for Public Servants

    • Rachel Ashworth, James Downe

  12. Bureaucratic Representation in Parks and Recreation

    • Erin L. Borry

  13. Changing the Gameplay: Digitization and the Public Servant

    • Karl Löfgren

  14. Co-production of Public Services: Institutional Barriers to the Involvement of Citizens in Policy Implementation

    • Caitlin McMullin

  15. Collaboration, Ethics, and the Future Public Servant

    • Helen Sullivan

  16. Combining Learning with Management Controls in Performance Dialogues to Shape the Behavior of Public Servants

    • Tomi Rajala, Harri Laihonen

  17. Contemporary Issues in Civil Service Management in South Asia: Principles and Practice in India, Pakistan, and Bangladesh

    • Habib Zafarullah, Abu Elias Sarker

  18. Cultural Fluency Training for the Twenty-First-Century Public Servant

    • Catherine Althaus

  19. Deconstructing NPM: Public Service Values in a Global Public Administration

    • Carole L. Jurkiewicz, Edin Mujkic

  20. Deep Thinkers and Their Influence on the Conception of the Public Servant: Reconciling Philosophical Roots

    • Jill L. Tao
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Keywords

About this book

The Palgrave Handbook of the Public Servant examines what it means to be a public servant in today’s world(s) where globalisation and neoliberalism have proliferated the number of actors who contribute to the public purpose sector and created new spaces that public servants now operate in. It considers how different scholarly approaches can contribute to a better understanding of the identities, motivations, values, roles, skills, positions and futures for the public servant, and how scholarly knowledge can be informed by and translated into value for practice. The book combines academic contributions with those from practitioners so that key lessons may be synthesised and translated into the context of the public servant.                                                                   

                                                               



            

Editors and Affiliations

  • Crawford School of Public Policy, Australian National University, Acton, Australia

    Helen Sullivan

  • UNSW Australia, Campbell, Australia

    Helen Dickinson

  • College of Asia and the Pacific, Australian National University, Canberra, Australia

    Hayley Henderson

About the editors

Helen Sullivan is a public policy researcher, teacher, advisor, and senior university leader. As Director of the Australian National University’s Crawford School of Public Policy, she heads Asia-Pacific’s leading public policy school. Helen’s research explores the changing nature of state-society relationships in the context of collaboration, urban politics, and public policy and service reform. Helen has a long-term commitment to bridging the gap between research and policy and in 2016 she was made a National Fellow of the Institute of Public Administration Australia in recognition of her significant contribution to public administration. In 2019, Helen was elected to the Executive Board of the International Research Society on Public Management and elected President of the Australian Political Studies Association for the year 2020-21.

Helen Dickinson is Professor of Public Service Research and Director of the Public Service Research Group at theSchool of Business, University of New South Wales, Canberra.  Her expertise is in public services, particularly in relation to topics such as governance, policy implementation and stewardship of 4th industrial revolution technologies.  In 2015 Helen was made a Victorian Fellow of the Institute of Public Administration Australia and in 2019 awarded a Fellow of the Academy of Social Sciences. She has worked with a range of different levels of government, community organisations and private organisations in Australia, UK, New Zealand and Europe on research and consultancy programmes. 

Hayley Henderson is a Postdoctoral Fellow at the Crawford School of Public Policy at the Australian National University. Her research is focused on urban policymaking and collaborative governance in addressing complex urban problems. In particular, the focus of her work has been on urban renewal and river basin management in Australian and Argentine cities.





          

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