The European Conference on Quality in the Spotlight in Medical Laboratories, 19–20 October, 2000, Antwerp, Belgium J.C. LibeerH. M. J. Goldschmidt Editorial Pages: 387 - 387
The EFQM management model for TQM applied to laboratory medicine H. M. J. GoldschmidtI. BrandslundJ. C. Libeer General Paper Pages: 388 - 395
The German perspective of using the EFQM model in medical laboratories Wolfgang Vogt General Paper Pages: 396 - 401
Post-analytical ’error’ rates in point-of-care testing: use of a quality assurance programme Paul Tighe General Paper Pages: 402 - 404
Cyclosporin Measurement – who cares about inaccuracy? D. W. HoltKirsty DennyAtholl Johnston General Paper Pages: 405 - 408
Credibility of forensic DNA typing is driven by stringent quality standards A. D. Kloosterman General Paper Pages: 409 - 414
Strategy to establish the number of replicates of a medical laboratory test H. M. J. GoldschmidtEva M.L. Smets Practitioner’s Report Pages: 421 - 423
Standardized method comparison for ACS:180 plus and Immulite sensitive PSA (sPSA) measurement methods Yusuf KurtulmusT. TanyalçınBiltan Ersöz Practitioner’s Report Pages: 424 - 426
Interference study should be performed for every protein measurement method used T. TanyalçınF. Z. KutayD. Aslan Practitioner’s Report Pages: 427 - 430
Application of the NIAZ frame of reference; impact on a departmental level H. M. J. GoldschmidtW. E. van der WeideE.M.S.J. van Gennip Practitioner’s Report Pages: 431 - 434
How generic is the EFQM model? Art and quality: the EFQM model applied to the field of art H. M. J. GoldschmidtH. O. Goldschmidt Discussion Forum Pages: 435 - 439
Chemical measurement laboratories caught in a battle between different forces: Accreditation requirements versus economic pressure – Is there a way out? Helene Felber Discussion Forum Pages: 439 - 441
Reference values versus consensus values: a reaction to the article of Baldan et al. Robert George Visser Discussion Forum Pages: 442 - 443
Summary from the workshop ”Improving the Scientific Base for Metrology in Chemistry (MiC) in EU Accession Countries” Jørgen V. NørgaardIoannis PapadakisPhilip D. P. Taylor Meeting Report Pages: 443 - 444