1. The European Conference on Quality in the Spotlight in Medical Laboratories, 19–20 October, 2000, Antwerp, Belgium

   • J.C. Libeer
   • H. M. J. Goldschmidt

   Editorial Pages: 387 - 387

2. The EFQM management model for TQM applied to laboratory medicine

   • H. M. J. Goldschmidt
   • I. Brandslund
   • J. C. Libeer

   General Paper Pages: 388 - 395

3. The German perspective of using the EFQM model in medical laboratories

   • Wolfgang Vogt

   General Paper Pages: 396 - 401

4. Post-analytical ’error’ rates in point-of-care testing: use of a quality assurance programme

   • Paul Tighe

   General Paper Pages: 402 - 404

5. Cyclosporin Measurement – who cares about inaccuracy?

   • D. W. Holt
   • Kirsty Denny
   • Atholl Johnston

   General Paper Pages: 405 - 408

6. Credibility of forensic DNA typing is driven by stringent quality standards

   • A. D. Kloosterman

   General Paper Pages: 409 - 414

7. Quality planning in the ’in vitro diagnostic’ industry

   • Fred D. Lasky

   General Paper Pages: 415 - 420

8. Strategy to establish the number of replicates of a medical laboratory test

   • H. M. J. Goldschmidt
   • Eva M.L. Smets

   Practitioner’s Report Pages: 421 - 423

9. Standardized method comparison for ACS:180 plus and Immulite sensitive PSA (sPSA) measurement methods

   • Yusuf Kurtulmus
   • T. Tanyalçın
   • Biltan Ersöz

   Practitioner’s Report Pages: 424 - 426

10. Interference study should be performed for every protein measurement method used

    • T. Tanyalçın
    • F. Z. Kutay
    • D. Aslan

    Practitioner’s Report Pages: 427 - 430

11. Application of the NIAZ frame of reference; impact on a departmental level

    • H. M. J. Goldschmidt
    • W. E. van der Weide
    • E.M.S.J. van Gennip

    Practitioner’s Report Pages: 431 - 434

12. How generic is the EFQM model? Art and quality: the EFQM model applied to the field of art

    • H. M. J. Goldschmidt
    • H. O. Goldschmidt

    Discussion Forum Pages: 435 - 439

13. Chemical measurement laboratories caught in a battle between different forces: Accreditation requirements versus economic pressure – Is there a way out?

    • Helene Felber

    Discussion Forum Pages: 439 - 441

14. Reference values versus consensus values: a reaction to the article of Baldan et al.

    • Robert George Visser

    Discussion Forum Pages: 442 - 443

15. Summary from the workshop ”Improving the Scientific Base for Metrology in Chemistry (MiC) in EU Accession Countries”

    • Jørgen V. Nørgaard
    • Ioannis Papadakis
    • Philip D. P. Taylor

    Meeting Report Pages: 443 - 444

16. Announcement of Proficiency Testing Schemes

    Interlaboratory Comparisons Pages: 445 - 447

17. Calendar of Events

    Pages: 448 - 450

18. Box to Calendar

    Pages: 449 - 449