Volume 21, issue 1, February 2018

3 articles in this issue

Impact of Message Convergence on Organizational Reputation: An Examination of Organizational Crisis Communication on Facebook

Authors
- Lan Ye
- Eyun-Jung Ki
- Content type: Original Article
- Published: 20 November 2017
- Pages: 1 - 8
“Are Your Tanks Filled with Orca Tears?”: Crisis Frames and Message Convergence in SeaWorld’s Tanked Twitter Campaign

Authors
- Chelsea L. Woods
- Content type: Original Article
- Published: 26 October 2017
- Pages: 9 - 21
The Corporate Reputation Reporting Framework (CRRF)

Authors
- Salman Khan
- Jacques Digout
- Content type: Original Article
- Published: 09 November 2017
- Pages: 22 - 36