Journal of Direct, Data and Digital Marketing Practice is now archived and no
longer receiving submissions with this publisher. All articles published in the journal during its time with Springer will remain fully searchable through our websites.
Volume 6, issue 4, April 2005
12 articles in this issue
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The management and communication of customer insight
Authors
- Steve Wills
- Content type: Research Article
- Published: 01 April 2005
- Pages: 302 - 316
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Multi-channel experience consistency: Evidence from Lexus
Authors
- Hester Stuart-Menteth
- Simon Arbuthnot
- Hugh Wilson
- Content type: Research Article
- Published: 01 April 2005
- Pages: 317 - 325
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This time it is personal: Employee online shopping at work
Authors (first, second and last of 4)
- Susan M Adams
- Bruce D Weinberg
- Diane M Surette
- Content type: Research Article
- Published: 01 April 2005
- Pages: 326 - 336
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Data collection: Central frameworks for localised customer lifetime value
Authors
- Toon Diependaele
- Content type: Research Article
- Published: 01 April 2005
- Pages: 337 - 345
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New Technology Briefing: Radio frequency identification
Authors
- Andrew Berger
- Content type: Research Article
- Published: 01 April 2005
- Pages: 346 - 350
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Case Study: Alliance & Leicester goes direct
Authors
- Peter Sleight
- Content type: Research Article
- Published: 01 April 2005
- Pages: 351 - 356
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Case Study: Creating a single view of the customer for CRM strategy
Authors
- Andrea Reid
- Daragh O'Brien
- Content type: Research Article
- Published: 01 April 2005
- Pages: 357 - 365
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Legal and Regulatory Update: European regulation: EU plans for direct marketing
Authors
- Alastair Tempest
- Content type: Research Article
- Published: 01 April 2005
- Pages: 366 - 371
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Article Abstracts
- Content type: Abstract
- Published: 01 April 2005
- Pages: 372 - 387
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The Art and Science of Interpreting Market Research Evidence
Authors
- Peter Mouncey
- Content type: Book Reviews
- Published: 01 April 2005
- Pages: 388 - 390
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Brand Failures
Authors
- Robin Fairlie
- Content type: Book Review
- Published: 01 April 2005
- Pages: 390 - 392