Volume 18, issue 6, April 2011
6 articles in this issue
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Does Internal Brand Management really drive Brand Commitment in Shared-Service Call Centers?
Authors
- Christoph Burmann
- Verena König
- Content type: Original Article
- Published: 07 January 2011
- Pages: 374 - 393
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The underlying dimensions of brand orientation and its impact on financial performance
Authors
- Johan Gromark
- Frans Melin
- Content type: Original Article
- Published: 04 February 2011
- Pages: 394 - 410
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Exploring rationales for branding a university: Should we be seeking to measure branding in UK universities?
Authors
- Chris Chapleo
- Content type: Original Article
- Published: 28 January 2011
- Pages: 411 - 422
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Effects of corporate social responsibility on brand value
Authors
- Tiago Melo
- Jose Ignacio Galan
- Content type: Original Article
- Published: 21 January 2011
- Pages: 423 - 437
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An identity-centered approach to place branding: Case of industry partners’ evaluation of Iowa's destination image
Authors
- Angela K Y Mak
- Content type: Original Article
- Published: 28 January 2011
- Pages: 438 - 450