The interaction between standards development and economic growth of China Hao ZhangJiadong JiangXiangzhen Li Empirical article Open access 20 November 2019 Article: 9
An analysis of passengers’ ride needs of urban rail transit services: application of quality function deployment Catherine Y. P. ChanKwai-Sang ChinKwok L. Tsui Case study Open access 09 November 2019 Article: 8
Planting and harvesting innovation - an analysis of Samsung Electronics Seung Hoon JangSang M. LeeDonghyun Choi Case study Open access 21 October 2019 Article: 7
More is not always better—non-linear effects in crowdfunding Thomas NiemandSascha KrausAlicia Mas-Tur Empirical article Open access 29 May 2019 Article: 6
A life cycle model of major innovations in operations management Attila ChikánLinda G. Sprague Empirical article Open access 10 May 2019 Article: 5
The quality management ecosystem for predictive maintenance in the Industry 4.0 era Sang M. LeeDonHee LeeYoun Sung Kim Theoretical article Open access 27 March 2019 Article: 4
Research on using Six Sigma management to improve bank customer satisfaction Zhiyi Zhuo Empirical article Open access 08 March 2019 Article: 3
A value perspective of service interaction quality: the case of immigrants returning to native countries as medical tourists Pham Ngoc ThuyLe Nguyen HauNguyen Kim Ngoc Duyen Empirical article Open access 23 February 2019 Article: 2
Managing the innovation legitimacy of the sharing economy Jiyoung Hwang Theoretical article Open access 11 January 2019 Article: 1