Mining mobile application usage data to understand travel planning for attending a large event Elena Not Original Research 05 June 2021 Pages: 291 - 325
My heritage in my pocket: mobile device and app use by genealogy tourists Heather Kennedy-EdenUlrike Gretzel Original Research 27 August 2021 Pages: 327 - 350
Machine learning for assessing quality of service in the hospitality sector based on customer reviews Vladimir Vargas-CalderónAndreina Moros OchoaJorge E. Camargo Original Research 24 July 2021 Pages: 351 - 379
Differences in Chinese and Western tourists faced with Japanese hospitality: a natural language processing approach Elisa Claire Alemán CarreónHugo Alberto Mendoza EspañaToru Hiraoka Original Research 06 June 2021 Pages: 381 - 438
The role of procedural, financial and relational switching costs in the Chinese online hotel booking market: antecedents and consequences Weizhao HuangJingna WangJinwen Tang Original Research 15 May 2021 Pages: 439 - 470
Correction to: In search of a digital nomad: defining the phenomenon Olga Hannonen Correction Open access 08 July 2021 Pages: 471 - 471