1. Collaborating against COVID-19: bridging travel and travel tech

   • Isaac Mizrachi
   • Ulrike Gretzel

   Viewpoints 16 November 2020 Pages: 489 - 496

2. New technologies used in COVID-19 for business survival: Insights from the Hotel Sector in China

   • Arthur Lau

   Viewpoints 23 November 2020 Pages: 497 - 504

3. Hotel managers’ perceptions towards the use of robots: a mixed-methods approach

   • Stanislav Ivanov
   • Faruk Seyitoğlu
   • Martina Markova

   Original Research 12 September 2020 Pages: 505 - 535

4. Does virtual reality attract visitors? The mediating effect of presence on consumer response in virtual reality tourism advertising

   • Wai Han Lo
   • Ka Lun Benjamin Cheng

   Original Research 28 November 2020 Pages: 537 - 562

   

5. Do same-level review ratings have the same level of review helpfulness? The role of information diagnosticity in online reviews

   • Miyea Kim
   • Jeongsoo Han
   • Mina Jun

   Original Research 16 November 2020 Pages: 563 - 591

   

6. Biased minds experience improved decision-making speed and confidence on social media: a heuristic approach

   • Caiwei Ma
   • Norman Au
   • Lianping Ren

   Original Research 10 July 2020 Pages: 593 - 624

   

7. Exploring the relation between festivals and host cities on Twitter: a study on the impacts of Lucca Comics & Games

   • Yesim Tonga Uriarte
   • Marinella Petrocchi
   • Rafael Brundo Uriarte

   Original Research 12 July 2020 Pages: 625 - 648