1. How Balanced is Balanced Scorecard?

   • Sushil

   Editorial 04 October 2017 Pages: iii - iv

2. Can India Adopt Strategic Flexibility Like China Did?

   • Swapna S. Sinha

   Research Paper 04 October 2017 Pages: 1 - 14

3. Supply Chain as a Flexible System: A KM Focused Competence

   • Subhash Wadhwa
   • Yves Ducq
   • Anuj Prakash

   Research Paper 04 October 2017 Pages: 15 - 30

4. Role of Technological and People Capabilities in India: An Empirical Study

   • Farhad Khan
   • Abid Haleem

   Research Paper 04 October 2017 Pages: 31 - 39

5. CRM Change Management in an Emerging Country Context: An Exploratory Study in India

   • Darshan Desai
   • Subrat Sahu

   Research Paper 04 October 2017 Pages: 41 - 53

6. Impact of Change Management on Competitiveness: A Study of Small Scale Industry in Punjab

   • R. K. Garg
   • Sumit Jain

   Research Paper 04 October 2017 Pages: 55 - 60

7. An Integrated Approach for Restructuring Higher Technical Education

   • C. M. Bhatia
   • Smita Bhatia

   Short Communication 04 October 2017 Pages: 61 - 70