Business Process Management Jörg BeckerMichael RosemannMichael zur Muehlen Editorial 29 August 2012 Pages: 227 - 228
Quality Marks, Metrics, and Measurement Procedures for Business Process Models Sven OverhageDominik Q. BirkmeierSebastian Schlauderer Research Paper 04 September 2012 Pages: 229 - 246
How to Steer the IT Outsourcing Provider Nils UrbachTobias Würz Research Paper 13 September 2012 Pages: 247 - 259
The Impact of Business Process Complexity on Business Process Standardization Markus SchäfermeyerChristoph RosenkranzRoland Holten Research Paper 23 August 2012 Pages: 261 - 270
Wand and Weber’s Decomposition Model in the Context of Business Process Modeling Florian JohannsenSusanne Leist State of the Art 05 September 2012 Pages: 271 - 286
Social Customer Relationship Management (Social CRM) Rainer AltOlaf Reinhold Catchword 06 September 2012 Pages: 287 - 291
Interview with Phil Gilbert on “Business Process Management and Data Integration” Michael zur Muehlen Profile 30 August 2012 Pages: 293 - 295
BISE – Call for Papers Issue 1/2014 Martin BichlerThomas HessRamayya Krishnan Call for Papers 08 September 2012 Pages: 297 - 304