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Determining profit-optimizing return policies – a two-step approach on data from taobao.com Wenyan ZhouOliver Hinz Research Paper 16 September 2015 Pages: 103 - 114
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Structural analysis of value creation in software service platforms Netsanet HaileJörn Altmann Research Paper 11 December 2015 Pages: 129 - 142
The Ambiguous Identifier Clustering Technique Michael ScholzMarkus FranzOliver Hinz Research Paper 13 February 2016 Pages: 143 - 156
Constructing online switching barriers: examining the effects of switching costs and alternative attractiveness on e-store loyalty in online pure-play retailers Ezlika GhazaliBang NguyenAmrul Asraf Mohd-Any Research Paper 11 March 2016 Pages: 157 - 171
Big data analytics in E-commerce: a systematic review and agenda for future research Shahriar AkterSamuel Fosso Wamba Position Paper Open access 16 March 2016 Pages: 173 - 194