Increasing citizen satisfaction with municipal services: the function of intangible factors Hanna Gendel-GutermanMiriam Billig Original research article 19 November 2020 Pages: 171 - 186
The impact of cause-related marketing campaigns on the reputation of corporations and NGOs Enrique Carlos BianchiGaspar Gracia DaponteLeticia Pirard Original research article 04 November 2020 Pages: 187 - 205
The influence of Public University library service quality and library Brand image on user loyalty Kojo Kakra TwumAndrews Agya YalleyDaniel Ofori Original Article 13 November 2020 Pages: 207 - 227
They ought to do it too: Understanding effects of social information on donation behavior and mood Claire van TeunenbroekRené BekkersBianca Beersma Original research article Open access 04 February 2021 Pages: 229 - 253
Thumbs down on “likes”? The impact of Facebook reactions on online consumers’ nonprofit engagement behavior Min Chung Han Original research article 06 January 2021 Pages: 255 - 272
Does youth civic engagement enhance social and academic performance? Ana FernandesTeresa ProençaArminda Paço Original research article 06 January 2021 Pages: 273 - 293
Engagement in social networks: a multi-method study in non-profits organizations Renata V. KlafkePaulo M. GomesAna M. Toaldo Original research article 03 January 2021 Pages: 295 - 315