1. The impact of green supply chain management practices on firm performance: the role of collaborative capability

   • Donghyun Choi
   • Taewon Hwang

   OriginalPaper 02 June 2015 Pages: 69 - 83

   

2. Operations management in multi-channel retailing: an exploratory study

   • Alexander Hübner
   • Andreas Holzapfel
   • Heinrich Kuhn

   OriginalPaper 12 June 2015 Pages: 84 - 100

   

3. Impact of national culture on airline operations

   • H. Muge Yayla-Kullu
   • Praowpan Tansitpong
   • Jeffrey F. Durgee

   OriginalPaper 05 July 2015 Pages: 101 - 117

4. Implementing lean in knowledge work: Implications from a study of the hospital discharge planning process

   • Christopher M. McDermott
   • Ferdinand J. Venditti

   OriginalPaper 02 August 2015 Pages: 118 - 130

   

5. Measuring the impact of stock-keeping unit attributes on retail stock-out performance

   • Goran Avlijas
   • Ana Simicevic
   • Marijana Prodanovic

   OriginalPaper 05 August 2015 Pages: 131 - 141

   

6. Environmental and quality practices: using a video method to explore their relationship with customer satisfaction in the hotel industry

   • George I. Kassinis
   • Andreas C. Soteriou

   OriginalPaper 21 October 2015 Pages: 142 - 156