The relationship between quality management and new product development: evidence from China Yongtao SongQin Su OriginalPaper 04 March 2015 Pages: 1 - 14
Redefining supply network strategies to face changing environments. A study from the fashion and luxury industry Laura MacchionPamela DaneseAndrea Vinelli OriginalPaper 11 January 2015 Pages: 15 - 31
Aligning service processes to the nature of care in hospitals: an exploratory study of the impact of variation Melissa De ReggePaul GemmelPhilippe Duyck OriginalPaper 25 January 2015 Pages: 32 - 47
The development of innovation capability in services: research propositions and management implications Bob LillisMarek SzwejczewskiKeith Goffin OriginalPaper 15 April 2015 Pages: 48 - 68