1. Operations management research—call for papers

   Announcement 19 November 2014 Pages: 49 - 49

2. Value-based supply chain innovation

   • Kristin Balslev Munksgaard
   • Jan Stentoft
   • Antony Paulraj

   OriginalPaper 20 August 2014 Pages: 50 - 62

3. Product quality vs service quality in the mobile industry: Is there a dominant driver of customer intention to switch providers?

   • Xianghui Peng
   • Rebecca Scott
   • Anna Sidorova

   OriginalPaper 17 October 2014 Pages: 63 - 76

   

4. Exploring the financial impact of outsourcing services strategy on manufacturing firms

   • Carlos Sanchís-Pedregosa
   • María-José Palacín-Sánchez
   • María-del-Mar González-Zamora

   OriginalPaper 13 November 2014 Pages: 77 - 85

5. Trends in retail inventory performance: 1982 – 2012

   • Ahren Johnston

   OriginalPaper 17 June 2014 Pages: 86 - 98

   

6. How do companies lose orders? A multi-country study of internal inconsistency in operations strategies

   • Levente Szász
   • Krisztina Demeter

   OriginalPaper 22 August 2014 Pages: 99 - 116

   

7. The relationships between manufacturing strategy process, manufacturing-marketing integration, and plant performance: an empirical study of Korean manufacturers

   • Wonhee Lee
   • Seung-Kyu Rhee
   • Joongsan Oh

   OriginalPaper 12 June 2014 Pages: 117 - 133