1. The dark side of customer co-creation: exploring the consequences of failed co-created services

   • Sven Heidenreich
   • Kristina Wittkowski
   • Tomas Falk

   Original Empirical Research 14 May 2014 Pages: 279 - 296

   

2. A meta-analytic review of the effects of organizational control in marketing exchange relationships

   • Jody L. Crosno
   • James R. Brown

   Original Empirical Research 25 May 2014 Pages: 297 - 314

   

3. Is corporate social responsibility a motivator or hygiene factor? Insights into its bivalent nature

   • Russell Lacey
   • Pamela A. Kennett-Hensel
   • Chris Manolis

   Original Empirical Research 03 May 2014 Pages: 315 - 332

   

4. The role of moral emotions and individual differences in consumer responses to corporate green and non-green actions

   • Chunyan Xie
   • Richard P. Bagozzi
   • Kjell Grønhaug

   Original Empirical Research 16 July 2014 Pages: 333 - 356

   

5. Competitive intelligence collection and use by sales and service representatives: how managers’ recognition and autonomy moderate individual performance

   • Adam Rapp
   • Raj Agnihotri
   • James ‘Mick’ Andzulis

   Original Empirical Research 14 May 2014 Pages: 357 - 374

   

6. Does Twitter matter? The impact of microblogging word of mouth on consumers’ adoption of new movies

   • Thorsten Hennig-Thurau
   • Caroline Wiertz
   • Fabian Feldhaus

   Original Empirical Research 01 June 2014 Pages: 375 - 394

   

7. More prizes are not always more attractive: factors increasing prospective sweepstakes participants’ sensitivity to the number of prizes

   • Sandra Laporte
   • Gilles Laurent

   Original Empirical Research 07 May 2014 Pages: 395 - 410