Exploring value propositions and service innovation: a service-dominant logic study Per SkålénJohanna GummerusPeter R. Magnusson Original Empirical Research 09 February 2014 Pages: 137 - 158
Cross-national differences in price–role orientation and their impact on retail markets Stephan ZielkeMarcin Komor Original Empirical Research 03 April 2014 Pages: 159 - 180
The impact of dynamic capabilities on operational marketing and technological capabilities: investigating the role of environmental turbulence Ralf WildenSiegfried P. Gudergan Original Empirical Research 07 March 2014 Pages: 181 - 199
Creating consumer attachment to retail service firms through sense of place E. Deanne BrocatoJulie BakerClay M. Voorhees Original Empirical Research 16 March 2014 Pages: 200 - 220
The role of the market sub-system and the socio-technical sub-system in innovation and firm performance: a dynamic capabilities approach Jay WeerawardenaGillian Sullivan MortPeter W. Liesch Original Empirical Research 03 April 2014 Pages: 221 - 239
Broken halos and shattered horns: overcoming the biasing effects of prior expectations through objective information disclosure Scot BurtonLaurel Aynne CookChristopher L. Newman Original Empirical Research 07 March 2014 Pages: 240 - 256
Reaching the breaking point: a dynamic process theory of business-to-business customer defection Thomas HollmannCheryl Burke JarvisMary Jo Bitner Original Empirical Research 06 May 2014 Pages: 257 - 278