Ethnic markets—A Canadian perspective Carl LawrenceStanley J. ShapiroShaheen Lalji OriginalPaper Pages: 7 - 16
The role of customer service in determining customer satisfaction Harrie VredenburgChow-Hou Wee OriginalPaper Pages: 17 - 26
Consumer attitudes toward Canadian-made versus imported products Marjorie WallLouise A. Heslop OriginalPaper Pages: 27 - 36
Predictive validity of ethnic identification measures: An illustration of the English/French classification dilemma in Canada Michel J. Bergier OriginalPaper Pages: 37 - 42
Priority patterns of acquisition of financial assets John R. DickinsonEric Kirzner OriginalPaper Pages: 43 - 49
Correlates of decision making autonomy in marketing units: A study of Canadian advanced technology manufacturing companies David A. BoagAli Dastmalchian OriginalPaper Pages: 50 - 55
A comparison of conflict issues in Canadian shopping centres and franchise systems Jack Dart OriginalPaper Pages: 56 - 61