A comparative study of quality awards: evolving criteria and research DonHee LeeDong Hyun Lee Review article 07 October 2012 Pages: 347 - 362
Green IT: practices of leading firms and NGOs Silvana TrimiSang-Hyun Park OriginalPaper 08 August 2012 Pages: 363 - 379
Creative service business and regional performance: evidence for the European regions Rafael BoixBlanca De-Miguel-MolinaJose-Luis Hervas-Oliver Empirical article 06 September 2012 Pages: 381 - 398
Non-internet self-service technology failures and recoveries: comparing China with the United States Shunzhong Liu Empirical Article 15 September 2012 Pages: 399 - 417
The relationship between informational justice, recovery satisfaction, and loyalty: the moderating role of failure attributions Davoud NikbinIshak IsmailMalliga Marimuthu Empirical article 15 September 2012 Pages: 419 - 435
Using simulation to establish appropriate vaccination rates and copayment policies from a cost perspective Sang-Man KimArben Asllani Empirical Article 11 October 2012 Pages: 437 - 457
The development of a stakeholder-based scale for measuring corporate social responsibility in the banking industry Andrea PérezPatricia MartínezIgnacio Rodríguez del Bosque Empirical Article 06 October 2012 Pages: 459 - 481
Monitoring credit risk in the social economy sector by means of a binary goal programming model Fernando GarcíaFrancisco GuijarroIsmael Moya Empirical article 18 October 2012 Pages: 483 - 495
Erratum to: A comparative study of quality awards: evolving criteria and research DonHee LeeDong Hyun Lee Erratum 18 May 2013 Pages: 497 - 497
