Gender differences in the linkage of online patronage behavior with TV-and-online shopping values Hsin-Hui Lin Empirical Article 10 September 2011 Pages: 295 - 312
Competitiveness, resources, and capabilities: empirical evidence from retail banking João J. FerreiraCarla S. MarquesCarlos Azevedo Empirical article 13 September 2011 Pages: 313 - 337
Key service innovation drivers in the tourism sector: empirical evidence and managerial implications Ana Isabel Jiménez-ZarcoMaría Pilar Martínez-RuizAlicia Izquierdo-Yusta Empirical article 20 September 2011 Pages: 339 - 360
Advertising strategy for outbound travel services Inwon KangDeokhee CheonMatthew M. Shin OriginalPaper 13 September 2011 Pages: 361 - 380
Pecking Order Theory versus Trade-Off Theory: are service SMEs’ capital structure decisions different? Zélia Silva SerrasqueiroManuel Rocha ArmadaPaulo Maçãs Nunes Empirical Article 29 September 2011 Pages: 381 - 409
Network collaboration and performance in the tourism sector T. RamayahJason Wai Chow LeeJulie Boey Chyaw In Empirical article 12 October 2011 Pages: 411 - 428