1. How much does KIBS contribute to the generation and diffusion of innovation?

   • Francisco Mas-Verdú
   • Anthony Wensley
   • José María García Álvarez-Coque

   Empirical Article 17 June 2011 Pages: 195 - 212

2. The customisation framework for roadmapping product-service integration

   • Youngjung Geum
   • Sungjoo Lee
   • Yongtae Park

   Empirical Article 20 July 2011 Pages: 213 - 236

   

3. Antecedents and consequences of external risk perception in franchising: evidence from the hospitality industry

   • Vicente Safón
   • Alejandro Escribá-Esteve

   Empirical Article 21 July 2011 Pages: 237 - 257

   

4. An integrative research framework for the online social network service

   • Sang M. Lee
   • Liqiang Chen

   OriginalPaper 29 July 2011 Pages: 259 - 276

   

5. The impact of diversity of innovation channels on innovation performance in service firms

   • Insu Cho
   • Heejun Park
   • Jeongil Choi

   OriginalPaper 20 August 2011 Pages: 277 - 294