Volume 16, Issue 3 | Service Business

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Volume 16, Issue 3

September 2022

Special section: Special Issue on Tourism, Hospitality, and Covid-19

15 articles in this issue

Post-pandemic studies in tourism and hospitality
Che-Jen Su
Introduction 30 May 2022 Pages: 413 - 416
How to exploit Big Social Data in the Covid-19 pandemic: the case of the Italian tourism industry
Gianluca Solazzo
Ylenia Maruccia
Pasquale Del Vecchio
Empirical article 12 March 2022 Pages: 417 - 443
Willingness to pay for travel insurance as a risk reduction behavior: health-related risk perception after the outbreak of COVID-19
Yeongbae Choe
Hyesun Kim
Youngjoon Choi
Empirical article 27 January 2022 Pages: 445 - 467
Impacts of Covid-19 on travel intention for summer 2020: a trend in proximity tourism mediated by an attitude towards Covid-19
Anne-Marie Lebrun
Roxane Corbel
Patrick Bouchet
Empirical article 04 July 2021 Pages: 469 - 501
Cosmopolitan tourists: the most resilient travellers in the face of COVID-19
Vanda Veréb
Helena Nobre
Minoo Farhangmehr
Empirical article 11 May 2022 Pages: 503 - 527
Effectiveness of the talent cultivation training program for industry transformation in Taiwan during the COVID-19 pandemic
Fang-Yi Lin
Empirical article 20 July 2021 Pages: 529 - 556
Recovering from the COVID-19 shock: the role of risk perception and perceived effectiveness of protective measures on travel intention during the pandemic
Joon Woo Yoo
Junsung Park
Heejun Park
Empirical article 30 January 2022 Pages: 557 - 580
COVID-19 preventive measures and restaurant customers’ intention to dine out: the role of brand trust and perceived risk
Chunhao Wei
Han Chen
Yee Ming Lee
Empirical article 11 October 2021 Pages: 581 - 600
COVID-19 vaccine distribution: exploring strategic alternatives for the greater good
Arben Asllani
Silvana Trimi
Theoretical article 25 June 2022 Pages: 601 - 619
Buyer–supplier interactions in business services: variety in relational interfaces
Cristina Sales Baptista
João Mota
Jose Novais Santos
Theoretical article 26 May 2022 Pages: 621 - 643
B2B buyer operational capability for the effective delivery of technology-enabled services in a multi-facility context
Rafael Teixeira
Renato Przyczynski
Jeff Shockley
Empirical article 28 July 2022 Pages: 645 - 679
Understand the differences in the brand equity construction process between local and foreign restaurants
Wen-Qi Ruan
Shu-Ning Zhang
Empirical article 08 March 2022 Pages: 681 - 719
Blurred lines: comparing room rates, star-ratings, and user-generated contents for full-service and select-service hotels
Amanda Belarmino
Yoon Koh
Hyejo Hailey Shin
Empirical article 11 February 2022 Pages: 721 - 742
Core Chinese cultural values: Perceived justice and post-recovery satisfaction in higher education services
Joseph Lok-Man Lee
Calvin Wah-On Cheng
Vanessa Shun-Wah Liu
Empirical article 01 April 2022 Pages: 743 - 770
The role of experiential value, novelty, and satisfaction in robot barista coffee shop in South Korea: COVID-19 crisis and beyond
Seon Hee Kim
Se Ran Yoo
Hyeon Mo Jeon
Empirical article 31 October 2021 Pages: 771 - 790