Volume 6, Issue 4 | Service Business

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Volume 6, Issue 4

December 2012

Innovations in Service Business - A special issue from the Global Entrepreneurship and Services Conference, Taiwan, 2011

Issue Editors:

Tiffany Hui-Kuang Yu,
Michael Willoughby

7 articles in this issue

Innovations in service business. An introduction to the special issue from the Global Entrepreneurship and Services Conference, Taiwan, 2011
Tiffany Hui-Kuang Yu
Michael Willoughby
Original Article 25 July 2012 Pages: 405 - 409
The effects of motivations, trust, and privacy concern in social networking
Shi-Woei Lin
Yu-Cheng Liu
Original Article 19 July 2012 Pages: 411 - 424
Internal service quality within the different Chinese subcultures: a comparison between Taiwan, China, and Singapore
Don Jyh-Fu Jeng
Sky Fang-Wen Kuo
Original Article 19 July 2012 Pages: 425 - 458
The value relevance of brand equity in the financial services industry: an empirical analysis using quantile regression
David Han-Min Wang
Tiffany Hui-Kuang Yu
Fang-Ru Ye
Original Article 20 July 2012 Pages: 459 - 471
The impact of online customer satisfaction on the yahoo auction in Taiwan
Chih-Wen Wu
Kun-Huang Huarng
Pai-Chi Wu
Original Article 25 July 2012 Pages: 473 - 487
The determinants of successful R&D consortia: government strategy for the servitization of manufacturing
Feng-Jyh Lin
Yi-Hsin Lin
Original Article 20 July 2012 Pages: 489 - 502
Frontline service employees’ customer-related social stressors, emotional exhaustion, and service recovery performance: customer orientation as a moderator
Taegoo Terry Kim
Soyon Paek
Gyehee Lee
Empirical article 01 September 2012 Pages: 503 - 526