1. Editorial

   EditorialNotes Pages: 1 - 1

2. Robust design models for customer-specified bounds on process parameters

   • Sangmun Shin
   • Byung Rae Cho

   OriginalPaper Pages: 2 - 18

3. Increasing returns to scale, dynamics of industrial structure and size distribution of firms

   • Ying Fan
   • Menghui Li
   • Zengru Di

   OriginalPaper Pages: 19 - 33

4. Health consumer diversity and its implications

   • Lars Edgren

   OriginalPaper Pages: 34 - 47

5. Benchmarking on-line services industries

   • John Hamilton

   OriginalPaper Pages: 48 - 69

6. Merging fuzzy statistical data with imprecise prior information

   • Olgierd Hryniewicz

   OriginalPaper Pages: 70 - 82

7. Design of a software agent for business gaming simulation

   • Yuji Shinoda
   • Mina Ryoke
   • Yoshiteru Nakamori

   OriginalPaper Pages: 83 - 94

8. Study on revenue sharing contract in virtual enterprises

   • Jian Chen
   • Jianfeng Chen

   OriginalPaper Pages: 95 - 113

9. Competitive parallel distribution channels with move sequence

   • Yu Qian

   OriginalPaper Pages: 114 - 123