1. Editorial

   • Roddy Begg

   EditorialNotes Pages: 3 - 4

2. The changing role of the university in the production of new knowledge

   • Peter Scott

   OriginalPaper Pages: 5 - 14

3. Quality enhancement for accountability and transformation

   • Robin Middlehurst

   OriginalPaper Pages: 15 - 24

4. External quality monitoring in the market place

   • Lee Harvey

   OriginalPaper Pages: 25 - 35

5. Private higher education in Romania

   • Robert Reisz

   OriginalPaper Pages: 36 - 43

6. Ranking canadian universities

   • Charles H. Bélanger
   • Robert Davidson

   OriginalPaper Pages: 44 - 51

7. Processes employed by graduate/research universities in response to strategic issues

   • Frank A. Schmidtlein
   • Alton L. Taylor

   OriginalPaper Pages: 52 - 62

8. Defining and assessing the student experience in the quality management process

   • Craig McInnis

   OriginalPaper Pages: 63 - 71

9. Accountability of university governing bodies in Australia

   • Jeanette Baird

   OriginalPaper Pages: 72 - 82

10. Book reviews

    • Mantz Yorke
    • Hans A. Acherman

    BookReview Pages: 83 - 85