1. Editorial

   • Warren Harrison

   OriginalPaper Pages: 177 - 178

2. Typology of database quality factors

   • John A. Hoxmeier

   OriginalPaper Pages: 179 - 193

3. Evaluating, comparing and improving the quality of system structure during the specification process. Application example with SDL

   • F. Ammar-Boudjelal
   • J. Y. Lafaye
   • G. Louis

   OriginalPaper Pages: 195 - 222

4. Evolution of a maturity model – critical evaluation and lessons learned

   • Marcello Visconti
   • Curtis R. Cook

   OriginalPaper Pages: 223 - 237

5. TQM implementation factors for software development: an empirical study

   • Monica J. Parzinger
   • Ravinder Nath

   OriginalPaper Pages: 239 - 260

6. Software quality by administration

   • Peter Middleton

   OriginalPaper Pages: 261 - 275

7. Software quality management in turbulent times – are there alternatives to process oriented software quality management?

   • Werner Mellis

   OriginalPaper Pages: 277 - 295