1. Editorial

   • Margaret Ross

   EditorialNotes Pages: iii - iii

2. Relating the SPICE framework and SEI approach to software process assessment

   • D. H. Kitson

   Papers Pages: 145 - 156

3. Utilization of a systemic business process re-engineering method as a tool to improve software process quality

   • H. Younessi
   • R. Smith

   Papers Pages: 157 - 170

4. Process improvement: an alternative to BPR for software development organizations

   • J. L. Gasston

   Papers Pages: 171 - 183

5. Testing by the numbers

   • B. Hirsh
   • J. Theisinger

   Papers Pages: 185 - 198

6. Measuring the quality of the development lifecycle process

   • D. Maisey
   • J. Dick

   Papers Pages: 199 - 210

7. Definition and collection of metrics for comprehensive software measurement

   • B. I. Cogan
   • R. B. Hunter

   Papers Pages: 211 - 220

8. Consistent support for software designers and inspectors

   • I. Tervonen

   Papers Pages: 221 - 229

9. Book reviews

   • Vicki Sivess
   • Mike Curtis
   • George Huling

   News Section Pages: 231 - 234