1. Implementing software metrics — the critical success factors

   • Tracy Hall
   • Norman Fenton

   Papers Pages: 195 - 208

2. Software quality deployment approach: framework design, methodology and example

   • Akira Ohmori

   Papers Pages: 209 - 240

3. Pursuing quality improvements: a cautionary note on software Japanization

   • Martin Beirne

   Papers Pages: 241 - 251

4. The theoretical extension of two versions of cyclomatic complexity to multiple entrylexit modules

   • B. Henderson-Sellers
   • D. Tegarden

   Papers Pages: 253 - 269

5. Book reviews

   • Geoff Staples
   • Thomas C. Richards

   News Section Pages: 271 - 276