1. In This Issue

   • James Bieman

   Preface Pages: 5 - 6

2. Editorial: The Role of Prognostication in Software Design

   • James Bieman

   Editorial Introduction Pages: 7 - 8

3. Requirements for Maintaining Web Access for Hearing-Impaired Individuals

   • Daniel M. Berry

   OriginalPaper Pages: 9 - 28

4. Six Sigma for Software Application of Hypothesis Tests to Software Data

   • Krishna Arul
   • Harsh Kohli

   OriginalPaper Pages: 29 - 42

5. Specification of Service Level Agreements: Problems, Principles and Practices

   • Jos J.M. Trienekens
   • Jacques J. Bouman
   • Mark van der Zwan

   OriginalPaper Pages: 43 - 57

6. Multi-Project Management in Software Engineering Using Simulation Modelling

   • Bengee Lee
   • James Miller

   OriginalPaper Pages: 59 - 82