1. “Why we write” and the responsibility of book reviewers

   • Robert L. Flood

   Editorial Pages: 537 - 539

2. Continuous improvement-II

   • Russell L. Ackoff

   OriginalPaper Pages: 541 - 544

3. Spinoza: Philosophy as I remember it

   OriginalPaper Pages: 545 - 546

4. Habermas' concept of “Lifeworld”

   • Gerard H. Fairtlough

   Papers Pages: 547 - 563

5. Implementing total quality management through total systems intervention: A creative approach to problem solving in diagnostic biotechnology (Pte) Ltd.

   • Robert L. Flood

   Papers Pages: 565 - 578

6. Enabling Network System (ENS)

   • Roger J. Harnden
   • Geoff Mullery

   Papers Pages: 579 - 598

7. Validation for decision support systems: Recent developments and findings

   • P. N. Finlay
   • J. M. Wilson

   Papers Pages: 599 - 610

8. Arguments between critical systems thinkers: A critical comment on Flood and Ulrich's “Testament”

   • Michael C. Jackson

   Research Note Pages: 611 - 614