1. Editorial

   • Michael C. Jackson

   EditorialNotes Pages: 237 - 237

2. Downsizing

   • Russell L. Ackoff

   OriginalPaper Pages: 239 - 240

3. An enriched soft systems methodology (SSM) and its application to cultural conflict under a paternalistic value system

   • Herudi Kartowisastro
   • Kyoichi Kijima

   Papers Pages: 241 - 253

4. Total quality management in manufacturing: A study in the Singapore context

   • B. C. Ghosh
   • Lim Kia Song

   Papers Pages: 255 - 280

5. The VSM toolbox: Software for the viable system model

   • Barry Clemson

   Papers Pages: 281 - 296

6. The community general hospital as a doublet

   • G. G. Jaros
   • J. Irlam
   • P. Vurgarellis

   Papers Pages: 297 - 310

7. System waste: The case of manpower—A comment

   • Enrique G. Herrscher

   Research Note Pages: 311 - 314

8. Systems in schools

   • Neil Richardson

   Research Note Pages: 315 - 320

9. Systems practice in organizations

   • Gerald Midgley

   Book Review Editorial Pages: 321 - 321

10. Book reviews

    • Bengt Abrahamsson
    • Claire Cohen
    • Paul Williams

    BookReview Pages: 323 - 340

11. News

    News Pages: 341 - 342