How do successful scholars get their best research ideas? An exploration Cathy CaoXinyu CaoBirger Wernerfelt OriginalPaper 20 November 2019 Pages: 221 - 232
Poverty, consumption, and counterintuitive behavior Andrew BryantRonald Paul Hill OriginalPaper 12 August 2019 Pages: 233 - 243
Influence of the “benefit of the doubt” in online auctions Yael SteinhartMichael KaminsDavid Mazursky OriginalPaper 05 September 2019 Pages: 245 - 260
“It is better to be loved than feared: Machiavellianism and the dark side of internal networking” Riley DuganMaria RouziouBryan Hochstein OriginalPaper 11 December 2019 Pages: 261 - 274
When more likes is not better: the consequences of high and low likes-to-followers ratios for perceived account credibility and social media marketing effectiveness Eline L. E. De Vries OriginalPaper 02 September 2019 Pages: 275 - 291
The effects of relationship length on customer profitability after a service recovery Mathieu BéalWilliam SabadieYany Grégoire OriginalPaper 19 November 2019 Pages: 293 - 305
Value instantiation: how to overcome the value conflict in promoting luxury brands with CSR initiatives Ji Kyung ParkCarlos J. TorelliDeborah Roedder John OriginalPaper 26 November 2019 Pages: 307 - 319
Facts-up-front: should food companies follow the FDA or industry label format? The effects of combining virtue and vice information on consumer evaluations Natalina ZlatevskaRafi M. M. I. ChowdhuryStephen Holden OriginalPaper 20 November 2019 Pages: 321 - 334
Emotional intelligence and service quality: a meta-analysis with initial evidence on cross-cultural factors and future research directions Chao MiaoMichael J. BaroneRonald H. Humphrey OriginalPaper 15 August 2019 Pages: 335 - 347