Strategic Planning for E-Commerce Systems (SPECS): Value Returns and Customer Alliance Ray HackneyJanice BurnGurpreet S. Dhillon Editorial Introduction Pages: 135 - 138
Strategic Orientation, Competition, and Internet-Based Electronic Commerce Pat AugerAnat BarNirJohn M. Gallaugher OriginalPaper Pages: 139 - 164
The Impact of eBusiness and the Information Society on ‘STRATEGY’ and ‘STRATEGIC PLANNING’: An Assessment of New Concepts and Challenges Claudia LoebbeckeJonathan Wareham OriginalPaper Pages: 165 - 182
Systems Planning in Business-to-Business Electronic Commerce Environments Patrick FinneganRobert D. GalliersPhilip Powell OriginalPaper Pages: 183 - 198
Customer-Centric Strategic Planning: Integrating CRM in Online Business Systems Călin GurăuAshok RanchhodRay Hackney OriginalPaper Pages: 199 - 214
A Review of the Web Sites of Small Australian Wineries: Motivations, Goals and Success Carmine SellittoAndrew WennStephen Burgess OriginalPaper Pages: 215 - 232
Electronic Commerce Customer Relationship Management: A Research Agenda Nicholas C. Romano Jr.Jerry Fjermestad OriginalPaper Pages: 233 - 258
The Decoupling of Value Creation from Revenue: A Strategic Analysis of the Markets for Pure Information Goods Eric K. ClemonsKarl R. Lang OriginalPaper Pages: 259 - 287
The Strategic Impact of Internet Technology in Biotechnology and Pharmaceutical Firms: Insights from a Knowledge Management Perspective Angel SalazarRay HackneyJeremy Howells OriginalPaper Pages: 289 - 301
Interpreting Dimensions of Consumer Trust in E-Commerce Sandy C. ChenGurpreet S. Dhillon OriginalPaper Pages: 303 - 318
Clicks and Mortar: Balancing Brick and Mortar Business Strategy and Operations with Auxiliary Electronic Commerce David L. BahnPatrick P. Fischer OriginalPaper Pages: 319 - 334
