A knowledge-based approach for handling exceptions in business processes Chrysanthos DellarocasMark Klein OriginalPaper Pages: 155 - 169
Evaluating the CMM Level 3 KPA of Intergroup Coordination: A theory-based approach Kay M. NelsonDeb ArmstrongMehdi Ghods OriginalPaper Pages: 171 - 181
On the impact of network latency on distributed systems design Jesper M. Johansson OriginalPaper Pages: 183 - 194