1. When do people visit a doctor?

   • Shun-ichiro Bessho
   • Yasushi Ohkusa

   OriginalPaper Pages: 5 - 18

2. Modelling the redistribution of hospital supply to achieve equity taking account of patient's behaviour

   • Mónica Duarte Oliveira
   • Gwyn Bevan

   OriginalPaper Pages: 19 - 30

3. Stochastic bed balancing of an obstetrics hospital

   • Jeffery K. Cochran
   • Aseem Bharti

   OriginalPaper Pages: 31 - 45

4. Designing appointment scheduling systems for ambulatory care services

   • Tugba Cayirli
   • Emre Veral
   • Harry Rosen

   OriginalPaper Pages: 47 - 58

5. Determinants of hospital loss in Thailand: experience from the first year of a universal coverage health insurance program

   • Surachat Ngorsuraches
   • Attapon Sornlertlumvanich

   OriginalPaper Pages: 59 - 70

6. Incremental changes in the workforce to accommodate changes in demand

   • Jonathan F. Bard
   • Hadi W. Purnomo

   OriginalPaper Pages: 71 - 85

7. Impact of surgical sequencing on post anesthesia care unit staffing

   • Eric Marcon
   • Franklin Dexter

   OriginalPaper Pages: 87 - 98

8. A note on health care productivity with uncertain data

   • Jens Leth Hougaard
   • Christian Overgaard

   OriginalPaper Pages: 99 - 106