The appropriate role of dispute resolution in building trust online Colin RuleLarry Friedberg OriginalPaper 13 July 2006 Pages: 193 - 205
Legitimacy and the Virtualization of Dispute Resolution Laurens Mommers OriginalPaper 13 June 2006 Pages: 207 - 232
Developing Negotiation Decision Support Systems that Support Mediators: A Case Study of the Family_Winner System Emilia BellucciJohn Zeleznikow OriginalPaper 13 July 2006 Pages: 233 - 271
Persuasion Dialogue in Online Dispute Resolution Douglas WaltonDavid M. Godden OriginalPaper 05 July 2006 Pages: 273 - 295
GearBi: Towards an online arbitration environment based on the design principles simplicity, awareness, orientation, and timeliness Gerard A.W. VreeswijkArno R. Lodder OriginalPaper 14 September 2006 Pages: 297 - 321