1. Introduction

   • Carol Couture

   OriginalPaper 23 September 2005 Pages: 1 - 4

2. What is Program Evaluation? Generating Knowledge for Improvement

   • Sharon F. Rallis
   • Kathleen A. Bolland

   OriginalPaper 23 September 2005 Pages: 5 - 16

3. Program Evaluation in Libraries: Relating Operations and Clients

   • Danuta A. Nitecki

   OriginalPaper 23 September 2005 Pages: 17 - 44

4. Evaluation, Research and Communities of Practice: Program Evaluation in Museums

   • Lynda Kelly

   OriginalPaper 23 September 2005 Pages: 45 - 69

5. Records Management Capacity Assessment System (RMCAS)

   • Andrew Griffin

   OriginalPaper 23 September 2005 Pages: 71 - 97

6. Towards Program Evaluation in Archives

   • Jacques Grimard
   • Lucie Pagé

   OriginalPaper 23 September 2005 Pages: 99 - 126

7. Program Evaluation and Archives: An Essay on a Research Agenda

   • Christoph Graf

   OriginalPaper 23 September 2005 Pages: 127 - 138

8. List of contributors

   Legacy Pages: 139 - 141