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Workplace Flexibility Dimensions as Enablers of Organizational Citizenship Behavior

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Abstract

The paper proposes workplace flexibility as enabler of Organizational Citizenship Behavior (OCB) with the help of six workplace flexibility dimensions. The study is based upon interaction with 25 HR experts in two phases and uses Total interpretive Structural Modelling to develop workplace flexibility framework. Further, the driver-dependence matrix is used to classify the enablers into four categories: autonomous, drivers, linkages and dependents to establish enablers’ influence on OCB. The proposed workplace flexibility framework will give insight to both management and employees into ways of advancing the OCB behaviors. Other Implications and future directions are also discussed.

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Authors and Affiliations

  1. Department of Management Studies, Indian Institute of Technology Roorkee, Roorkee, India

    Mohit Yadav & Santosh Rangnekar

  2. Indian Institute of Management Raipur, Raipur, India

    Umesh Bamel

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  1. Mohit Yadav
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  2. Santosh Rangnekar
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  3. Umesh Bamel
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Correspondence to Mohit Yadav.

Appendices

Appendix 1

See Table 8.

Table 8 Interpretive Logic-knowledge base with interpretations
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Appendix 2

See Tables 9, 10 and 11.

Table 9 Level I
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Table 10 Interaction matrix
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Table 11 Interpretive matrix
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Yadav, M., Rangnekar, S. & Bamel, U. Workplace Flexibility Dimensions as Enablers of Organizational Citizenship Behavior. Glob J Flex Syst Manag 17, 41–56 (2016). https://doi.org/10.1007/s40171-015-0117-x

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