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Performance Measurement of Technology-Production Base of the Firms: Ascertaining Their Strategic Competitive Advantage

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Abstract

The strategic use of resources and dynamic capabilities that compose the “Technology-Production Base” (TPB) build an absolute strategic advantage for a firm’s competitiveness. Thus, the performance measurement of constituents of TPB becomes a key priority to the manufacturing firm. By this consideration, the purpose of this paper is to define a reliable and user-friendly set of measures as key performance indicators (KPIs) that reflects the TPB’s constituents and assesses the strategy performance of a manufacturing firm appropriately. The study rests on the novel theoretical model of the firm’s TPB established by analysis of its three basic constituents—machinery, human resources, and the interaction relationships of humanware—regarding them as measurable elements. The results from analysis of the firm’s TPB are the novel concepts of “Strategy-Focused Manufacturing,” “Wheel of TPB Creation,” and “TPB Scorecard,” which comprises a set of 20 KPIs tested in an initial research project in which were involved three internationally competing manufacturing firms.

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  1. Department of Production and Management Engineering, Democritus University of Thrace, Vasilisis Sofias 12, Xanthi, 671 00, Greece

    Panayiotis Sioutis & Konstantinos Anagnostopoulos

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  1. Panayiotis Sioutis
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Sioutis, P., Anagnostopoulos, K. Performance Measurement of Technology-Production Base of the Firms: Ascertaining Their Strategic Competitive Advantage. J Knowl Econ 7, 694–719 (2016). https://doi.org/10.1007/s13132-014-0235-2

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