Skip to main content
Log in

The Potential and Challenge of the Network Realization Capability for SMEs in Ireland and Finland

  • Research Article
  • Published:
Journal of business market management

    We’re sorry, something doesn't seem to be working properly.

    Please try refreshing the page. If that doesn't work, please contact support so we can address the problem.

Abstract

In recognizing that the term ‘network’ can be interpreted in a multitude of ways and from a number of varying perspectives, the purpose of this article is to report the findings of a study designed to determine whether SME owner/manager see networks as an industrial relationship phenomenon. This gap, termed ‘realization capability’ refers to the SMEs’ ability to visualize the inter-organizational embedded systems that they are a part of that could enhance their marketing efforts. Bonds tie network members together and provide the context for relationships. Therefore, in measuring the level of SME realization capability the authors conceptualized the concept into social and structural bonds to ascertain the network perspective of the SME participants. To determine the level of realization of SME actors, a participatory action research method was employed in an Irish setting and compared to a control group in Finland. Findings suggest that from an Irish perspective, realization was low, highlighting that misconceptions existed amongst the SMEs regarding the nature and dynamics of networks whereby they were viewed as a predominantly personal contact structure. Conversely, the Finnish participants viewed networks as interconnected business relationships, continually operating in close collaboration with other stakeholders within their business. The findings are discussed in detail as they raise the barrier for many SMEs to participate in networks which by definition are proposed as cost effective solutions which can address many of the gaps to implementing marketing approaches by SMEs.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Fig. 1

Similar content being viewed by others

References

  • Achrol, R. (1997). Changes in the theory of interorganizational relations in marketing: Toward a network paradigm. Academy of Marketing Science Journal, 25(1), 56–71.

    Article  Google Scholar 

  • Adamides, E. D., & Voutsina, M. (2006). The double-helix model of manufacturing and marketing strategies. International Journal of Production Economics, 104(1), 3–18.

    Article  Google Scholar 

  • Anderson, J. C., Håkansson, H., & Johanson, J. (1994). Dyadic business relationships within a business network context. Journal of Marketing, 58(4), 1–15.

    Article  Google Scholar 

  • Anderson, J., & Narus, J. (1990). A model of distributor firm and manufacturing firm working relationship. Journal of Marketing, 54(1), 42–58.

    Article  Google Scholar 

  • Anderson, E., & Weitz, B. A. (1989). Determinants of continuity in conventional industrial channel dyads. Marketing Science, 8(4), 310–323.

    Article  Google Scholar 

  • Araujo, L., & Easton, G. (1996). Networks in socioeconomic systems: A critical review. In D. Lacobucci (Ed.), Networks in Marketing (pp. 63–107). Thousand Oaks, CA: Sage.

    Google Scholar 

  • Bartlett, W., & Franicevic, V. (2001). Small firm networking and economies in transition, an overview of theories, issues and policies. Zagreb International Review of Economics and Business, 4(1), 63–90.

    Google Scholar 

  • Birely, S. (1986). The role of new firms: Births, deaths, and job generation. Strategic Management Journal, 7(4), 361–376.

    Article  Google Scholar 

  • Birley, S., Cromie, S., & Myers, A. (1991). Entrepreneurial networks: Their emergence in Ireland and overseas. International Business Journal, 9(4), 56–74.

    Google Scholar 

  • Brennan, R. (2006). Evolutionary economics and the markets-as-networks approach. Industrial Marketing Management, 35(7), 829–838.

    Article  Google Scholar 

  • Burt, R. S. (1992). Structural holes: The social structure competition. Cambridge, MA: Harvard University Press.

    Google Scholar 

  • Campbell, A. J., & Wilson, D. T. (1996). Managed networks: Creating strategic advantage. In D. Lacobucci (Ed.), Networks in Marketing (pp. 125–143). London: Sage Publishing.

    Google Scholar 

  • Carson, D., Cromie, S., McGowan, & P., Hill, J. (1995). Marketing and entrepreneurship in SMEs: An innovative approach. London: Prentice-Hall.

    Google Scholar 

  • Cromie, S., & Birley, S. (1992). Networking by female business owners in Northern Ireland. Journal of Business Venturing, 7(3), 237–251.

    Article  Google Scholar 

  • Crotts, J. C., & Turner, G. B. (1999). Determinants of intra-firm trust in buyer-seller relationships in the international travel trade. International Journal of Contemporary Hospitality Management, 11(2/3), 116–123.

    Article  Google Scholar 

  • Dick, B. (2001). Action research: Action and research. In S. Sankaran, B. Dick, R. Passfield, & P. Swepson (Eds.), Effective change management using action learning and action research (pp. 21–27). Lismore: Southern Cross University Press.

    Google Scholar 

  • Dubini, P., & Aldrich, H. (1991). Personal extended networks are central to the entrepreneurial process. Journal of Business Venturing, 6(3), 305–13.

    Article  Google Scholar 

  • Dwyer, F. R., Schurr, P. H., & Oh, S. (1987). Developing buyer-seller relationships. Journal of Marketing, 52(2), 11–27.

    Article  Google Scholar 

  • Emerson, R. M. (1962). Power-dependence relations. American Sociological Review, 27(1), 31–41.

    Article  Google Scholar 

  • Emerson, R. M. (1972a). Exchange theory part 1: A psychological basis for social exchange. In J. Berger, M. Zelditch, & B. Anderson (Eds.), Sociological theories in progress (pp. 38–57). Boston: Houghton Press.

    Google Scholar 

  • Emerson, R. M. (1972b) Exchange theory part 2: Exchange relations and networks. In J. Berger, M. Zelditch, & B. Anderson (Eds.), Sociological theories in progress (pp. 58–87). Boston: Houghton Press.

    Google Scholar 

  • Ford, D., McDowell, R., & Tomkins, C. (1996). Relationship strategy, investments, and decision making. In D. Lacobucci (Ed.), Networks in marketing (pp. 144–176). Thousand Oaks, CA: Sage.

    Google Scholar 

  • Ford, D., Gadde, L.-E., Håkansson, H., & Snehota, I. (2002). Managing networks. Paper presented at the Perth IMP Conference, December.

  • Ford, D., Gadde, L.-E., Håkansson, H., & Snehota, I. (2003). Managing business relationships (2nd ed.). Chichester: Wiley.

    Google Scholar 

  • Ford, D., Gadde, L.-E., Håkansson, H., Snehota, I., Turnbull, P. W., & Wilson, D. T. (1998). Managing business relationships. Chichester: Wiley.

    Google Scholar 

  • Ford, D., & Håkansson, H. (2006) IMP - Some things achieved: Much more to do. European Journal of Marketing, 40(3/4), 248–258.

    Article  Google Scholar 

  • Ford, D., & Redwood, M. (2005). Making sense of network dynamics through network pictures: A longitudinal case study. Industrial Marketing Management, 34, 648–657.

    Article  Google Scholar 

  • Foss, N. J. (1999). Networks, capabilities, and competitive advantage. Scandinavian Journal of Management, 15, 1–15.

    Article  Google Scholar 

  • Frazier, G. L. (1983). Interorganisational exchange behaviour in marketing channels: A broadened perspective. Journal of Marketing, 47(4), 68–78.

    Article  Google Scholar 

  • Gadde, L.-E., & Håkansson, H. (2001). Supply network strategies. Chichester: Wiley.

    Google Scholar 

  • Gadde, L.-E., Huemer, L., & Håkansson, H. (2003). Strategizing in industrial networks. Industrial Marketing Management, 32(5), 357–364.

    Article  Google Scholar 

  • Ghauri, P., Lutz, C., & Tesfom, G. (2003). Using networks to solve export-marketing problems of small- and medium-sized firms from developing countries. European Journal of Marketing, 37(5/6), 728–752.

    Article  Google Scholar 

  • Gilmore, A., Carson, D., & Rocks, S. (2006). Networking in SMEs: Evaluating its contribution to marketing activity. International Business Review, 15(3), 278–293.

    Article  Google Scholar 

  • Gouldner, A. W. (1960). The norm of reciprocity: A preliminary statement. American Sociological Review, 25(2), 161–178.

    Article  Google Scholar 

  • Grandori, A., & Soda, G. (1996). Interfirm networks. Antecedents, mechanisms and forms. Organization Studies, 16(2), 183–214.

    Article  Google Scholar 

  • Granovetter, M. (1973). The strength of weak ties. American Journal of Sociology, 78(6), 1360–1380.

    Article  Google Scholar 

  • Granovetter, M. (1976). Network sampling: Some first steps. The American Journal of Sociology, 81(6), 1287–1303.

    Article  Google Scholar 

  • Granovetter, M. (1982). The strength of weak ties: A network theory revisited. In P. V. Marsden, & N. Lin (Ed.), Social structure and network analysis (pp. 105–130). California: Sage.

    Google Scholar 

  • Granovetter, M. (1985). Economic action and social structure: The problem of embeddedness. American Journal Sociology, 91(3), 481–510.

    Article  Google Scholar 

  • Gulati, R., Nohria, N., & Zaheer, A. (2000). Strategic networks. Strategic Management Journal, 21(3), 203–215.

    Article  Google Scholar 

  • Håkansson, H., & Johanson, J. (1992). A model of industrial networks. A new view of reality. In B. Axelsson, & G. Easton (Eds.), Industrial networks (pp. 28–36). London: Routledge.

    Google Scholar 

  • Håkansson, H., & Johanson, J. (1993). Network as a governance structure. In G. Grabher (Ed.), The embedded firm. The socio-economics of industrial networks (pp. 35–51). London: Routledge.

    Google Scholar 

  • Håkansson, H., & Snehota, I. (1989). No business is an island: The network concept of business strategy. Scandinavian Journal of Management, 5(3), 187–200.

    Article  Google Scholar 

  • Håkansson, H., & Snehota, I. (1995). Developing relationships in business networks. London: Routledge.

    Google Scholar 

  • Hansen, M. T. (1999). The search-transfer problem: The role of weak ties in sharing knowledge across organization subunits. Administrative Science Quarterly, 44(1), 82–111.

    Article  Google Scholar 

  • Harrison, D. (2004). Is a long-term business relationship an implied contract? Two views of relationship disengagement. Journal of Management Studies, 41(1), 107–125.

    Article  Google Scholar 

  • Henneberg, S. C., Mouzas, S., & Naude, P. (2006) Network pictures – concepts and representations. European Journal of Marketing, 40(3/4), 408–429.

    Article  Google Scholar 

  • Henneberg, S. C., Naude, P., & Mouzas, S. (2009). Sense-making and management in business networks—Some observations, considerations, and a research agenda. Industrial Marketing Management.

  • Henneberg, S. C., & Rohrmus, D. (2006). Sense-making and cognition in business networks: Conceptualisation and propositional development. Paper presented at the 2nd IMP seminar, Gothenburg, 2006 May.

  • Hill, J. (2001). A multidimensional study of the key determinants of effective SME marketing activity: Part 1. International Journal of Entrepreneurial Behaviour & Research, 7(5), 171–204.

    Article  Google Scholar 

  • Hill, J., & McGowan, P. (1996). Marketing development through networking: A competency based approach for small firm entrepreneurs. Journal of Small Business and Enterprise Development, 3(3), 148–57.

    Article  Google Scholar 

  • Holmen, E., & Pedersen, A. C. (2003). Strategizing through analyzing and influencing the network horizon. Industrial Marketing Management, 32, 409–418.

    Article  Google Scholar 

  • Holmlund, M., & Kock, S. (1995). Buyer perceived service quality in industrial networks. Industrial Marketing Management, 24(2), 109–121

    Article  Google Scholar 

  • Homans, G. C. (1950,1992). The Human Group. New York: Harcourt.

    Google Scholar 

  • Johanson, J., & Mattsson, L. G. (1987). Inter-organizational relationships in industrial system: A network approach compared with the transaction-cost approach. International Studies of Management and Organization, 17(1), 33–48.

    Google Scholar 

  • Kale, P., Dyer, J. H., & Singh, H. (2002). Alliance capability, stock market response, and the long-term alliance success: The role of the alliance function. Strategic Management Journal, 23(8), 747–767.

    Article  Google Scholar 

  • Knoke, D. (1990). Political networks: The structural perspective, structural analysis in the social sciences. Cambridge, UK: Cambridge University Press.

    Book  Google Scholar 

  • Krackhardt, D. (1990). Assessing the political landscape: Structure cognition and power in organizations. Administrative Science Quarterly, 35, 342–369.

    Article  Google Scholar 

  • Krackhardt, D., & Krebs, V. (2008). Social network analysis. http://www.orgnet.com. Accessed 22 Jan 2008.

  • Leek, S., & Mason, K. (2009). The utilisation of network pictures to examine a company’s employees’ perceptions of a supplier relationship. Industrial Marketing Management.

  • Lewin, K. (1946). Action research and minority problems. Journal of Social Issues, 2(4), 34–46.

    Google Scholar 

  • Lorenzoni, G., & Lipparini, A. (1999). The leveraging of interfirm relationships as a distinctive organizational capability: A longitudinal study. Strategic Management Journal, 20(4), 317–338.

    Article  Google Scholar 

  • Mattsson, L. G. (1985). An application of a network approach to marketing: Defending and changing marketing positions. In N. Dholakia, J. Arndt, & C. Greenwich (Eds), Changing the course of marketing alternative and paradigms for widening marketing theory. Greenwich, CT: JAI Press.

    Google Scholar 

  • Mizruchi, M. S., & Stearns, L. B. (2001). Getting deals done: The use of social networks in bank decision-making. American Sociological Review, 66, 647–671.

    Article  Google Scholar 

  • Möller, K., & Anttila, M. (1987). Marketing capability—A key success factor in small business? Journal of Marketing Management, 3(2), 185–203.

    Article  Google Scholar 

  • Möller, K., & Halinen, A. (1999). Business relationships and networks: Managerial challenge of network era. Industrial Marketing Management, 28(5), 413–427.

    Article  Google Scholar 

  • Mohr, J., Fisher, R. J., & Nevin, J. R. (1996). Collaborative communication in interfirm relationships: Moderating effects of integration and control. Journal of Marketing, 60(3), 103–117.

    Article  Google Scholar 

  • Mohr, J., & Spekman, R. (1994). Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques. Strategic Management Journal, 15(2), 135–152.

    Article  Google Scholar 

  • Möller, K., & Svahn, S. (2003). Managing strategic nets: A capability perspective. Marketing Theory, 3(2), 209–234.

    Article  Google Scholar 

  • Moorman, C., Deshpande, R., & Zaltman, G. (1993). Factors affecting trust in market research relationships. Journal of Marketing, 57(1), 81–101.

    Article  Google Scholar 

  • Moorman, C., Zaltman, G., & Deshpandé, R. (1992). Relationships between providers and users of marketing research: The dynamics of trust within and between organizations. Journal of Marketing Research, 29(3), 314–329.

    Article  Google Scholar 

  • Morgan, R. M., & Hunt, S. D. (1994). The commitment-trust theory of relationship marketing. Journal of Marketing, 58(3), 20–38.

    Article  Google Scholar 

  • Nohria, N. (1992). Is a networks perspective a useful way of studying organizations? In N. Nohria & R. G. Eccles (Eds.), Networks and organizations: Structure, form and action (pp. 365–394). Boston, MA: Harvard Business School Press.

    Google Scholar 

  • Nooteboom, B. (1994). Innovation and diffusion in small firms: Theory and evidence. Small Business Economics, 6(5), 327–347.

    Article  Google Scholar 

  • Öberg, C., Henneberg, S. C., & Mouzas, S. (2007). Changing network pictures: Evidence from mergers and acquisitions. Industrial Marketing Management, 36(7), 926–940.

    Article  Google Scholar 

  • O’Donnell, A. (2004). The nature of networking in small firms. Qualitative Market Research: An International Journal, 7(3), 206–217.

    Article  Google Scholar 

  • Olkkonen, R., Tikkanen, H., & Alajoutsijarvi, K. (2000). The role of communication in business relationships and networks. Management Decision, 38(5/6), 403–409.

    Article  Google Scholar 

  • Ottesen, G., Foss, L., & Grønhaug, K. (2004). Exploring the accuracy of SME managers’ network perceptions. European Journal of Marketing, 38(5/6), 593–607.

    Article  Google Scholar 

  • Patton, M. Q. (1990). Qualitative evaluation and research methods. London: Sage Publications.

    Google Scholar 

  • Perry, C., Cavaye A., & Coote, L. (2002). Technical and social bonds within business-to-business relationships. Journal of Business and Industrial Marketing, 17(1), 75–99.

    Article  Google Scholar 

  • Perry, C., & Gummesson, E. (2004). Action research in marketing. European Journal of Marketing, 38(3/4), 310–320.

    Article  Google Scholar 

  • Powell, W. W., Koput, K. W., & Smith-Doerr, L. (1996). Interorganizational collaboration and the locus of innovation: Networks of learning in biotechnology. Administrative Science Quarterly, 41(1), 116–145.

    Article  Google Scholar 

  • Powell, W. W., Koput, K. W., Smith-Doerr, L., & Owen Smith, J. (1999). Network position and firm performance: Organisational returns to collaboration in the biotechnology industry. American Journal of Sociology, 100, 1132–1205.

    Google Scholar 

  • Purchase, S., & Ward, J. L. (2003). AAR model: Cross-cultural developments. International Marketing Review, 20(2), 161–179.

    Article  Google Scholar 

  • Quatman, C., Farrell, A., Parker, H., & Fink, J. (2007). Your team is my team: A social network approach to sport marketing. In B. D. Keillor (Ed.), Marketing in the 21st Century. Westport, CT: Praeger Publishers.

    Google Scholar 

  • Rao, S., & Perry, C. (2002). Thinking about relationship marketing: Where are we now? Journal of Business & Industrial Marketing, 17(7), 598–614.

    Article  Google Scholar 

  • Reason, P., & Bradbury, H. (2001). Handbook of action research: Participative inquiry and practice. Thousand Oaks, CA: Sage.

    Google Scholar 

  • Revans, R. (1982). The origins and growth of action learning. Lund: Studentlitteratur.

    Google Scholar 

  • Revans, R. (1998). ABC of action learning. Empowering managers to act to learn from action. London: Lemos & Crane.

    Google Scholar 

  • Ritter, T., Wilkinson, I. F., & Johnston, W. J. (2002). Measuring network competence: Some international evidence. Journal of Business & Industrial Marketing, 17(2/3), 119–138.

    Article  Google Scholar 

  • Scott, J. (2000). Social network analysis. London: Sage.

    Google Scholar 

  • Snehota, I. (1990). Notes on a theory of business enterprise. Doctoral Dissertation at Uppsala University, Sweden.

  • Sobrero, M. (2000). Structural constraints, strategic interactions and innovative processes: Measuring network effects in new product development projects. Journal of Management and Governance, 4(3), 239–63.

    Article  Google Scholar 

  • Spekman, R. E., & Strauss, D. (1986). An exploratory investigation of a buyers concern for factors affecting more co-operative buyer-seller relationships. Industrial Marketing and Purchasing, 1(3), 26–43.

    Google Scholar 

  • Tikkanen, H. (1996). The network approach in industrial marketing research. Publications of the Turku School of Economics and Business Administration.

  • Turnbull, P. W., & Wilson, D. T. (1989). Developing and protecting profitable customer relationships. Industrial Marketing Management, 18, 233–238.

    Article  Google Scholar 

  • Ulrich, D. (1989). Tie the corporate knot: Gaining complete customer commitment. Sloan Management Review, 30(4), 19–27.

    Google Scholar 

  • Uzzi, B. (1997). Social structure and competition in interfirm networks: The Paradox of embeddedness. Administrative Science Quarterly, 42(1), 35–67.

    Article  Google Scholar 

  • Van Gils, A.E (2000). Cooperative behavior in small and medium-sized enterprises: The role of strategic alliances. Groningen: Rijksuniversiteit University Press.

    Google Scholar 

  • Walter, A., Auer, M., & Ritter, T. (2006). Entrepreneurship and strategic alliances. The impact of network capabilities and entrepreneurial orientation on university spin-off performance. Journal of Business Venturing, 21(4), 541–567.

    Article  Google Scholar 

  • Webster, F. E., Jr. (1992). The changing role of marketing in the corporation. Journal of Marketing, 56(4), 1–17.

    Article  Google Scholar 

  • Weick, K. E. (1995). Sensemaking in organisations. Thousand Oaks, CA: Sage.

    Google Scholar 

  • Wilkinson, I., & Young, L. (2002). On cooperating: Firms, relations and networks. Journal of Business Research, 55(2), 123–132.

    Article  Google Scholar 

  • Wilson, D. T. (1995). An integrated model of buyer-seller relationships. Journal of the Academy of Marketing Science, 23(4), 335–345.

    Article  Google Scholar 

  • Wilson, D., & Jantrania, S. (1996). Understanding the value of a relationship. Asia-Australia Marketing Journal, 2(1),55–66.

    Google Scholar 

  • Wilson, D. T., & Mummalaneni, V. (1986). Bonding and commitment in supplier relationship: A preliminary concepturalization. Industrial Marketing & Purchasing, 1, 66–58.

    Google Scholar 

  • Wynarczyk, P., Watson, R., Storey, D. J., Short, H., & Keasey, K. (1993). The managerial labour market in small and medium-sized enterprises. London: Routledge.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Rights and permissions

Reprints and permissions

About this article

Cite this article

McGrath, H., O’Toole, T. The Potential and Challenge of the Network Realization Capability for SMEs in Ireland and Finland. J Bus Mark Manag 4, 27–49 (2010). https://doi.org/10.1007/s12087-010-0030-8

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s12087-010-0030-8

Keywords

Navigation