Abstract
Literature on the professionalization of management accounting in family firms has extensively focused on non-family experts, such as controllers or CFOs, as drivers of this process, a somewhat one-sided view. The present study therefore aims to explore how family managers may contribute to the professionalization of management accounting in family firms. For this purpose, we develop a framework that identifies the controlling family’s ability and willingness to professionalize as necessary conditions for professionalization. We apply this framework to a single case study of a family firm situated in the German-speaking area of Europe, followed from the business’ foundation in the 1980s until 2014. Our findings show that under certain conditions, members of the controlling family may indeed primarily promote the professionalization of management accounting. Consequently, further research should not only relate the level of family influence at a firm to measures of management accounting professionalization but also consider the controlling family’s ability and willingness to professionalize management accounting.
Similar content being viewed by others
Notes
Note that, because our case study focuses on family members’ impact on the professionalization of management accounting, Fig. 1 centers on family members’ ability and willingness. However, studies incorporating non-family members’ ability to professionalize management accounting could also use our framework. Even if non-family members might be considered to drive the professionalization of management accounting, the family members’—that is, the business owners’—willingness to professionalize seems to be a necessary condition; non-family managers likely cannot professionalize management accounting without the consent of the family business owners (cf. Chrisman et al. 2016; Giovannoni et al. 2011).
Although many management accountants in the German-speaking area of Europe take continuing education courses in management accounting, the suppliers of such courses do not possess as strong a social recognition as, for instance, the Chartered Institute of Management Accountants (CIMA) in the UK (Heinzelmann 2016).
References
Ahrens T, Chapman CS (2000) Occupational identity of management accountants in Britain and Germany. Eur Account Rev 9(4):477–498
Ahrens T, Chapman CS (2006) Doing qualitative field research in management accounting: positioning data to contribute to theory. Account Organ Soc 31(8):819–841
Alvesson M, Sköldberg K (2009) Reflexive methodology: new vistas for qualitative research, 2nd edn. Sage, London
Amat J, Carmona S, Roberts H (1994) Context and change in management accounting systems: a Spanish case study. Manag Account Res 5(2):107–122
Anastas M (1997) The changing world of management accounting and financial management. Strateg Finance 79(4):48–51
Arzubiaga U, Maseda A, Iturralde T (2017) Exploratory and exploitative innovation in family businesses: the moderating role of the family firm image and family involvement in top management. Rev Manag Sci. https://doi.org/10.1007/s11846-017-0239-y
Barnett T, Eddleston KA, Kellermanns FW (2009) The effects of family versus career role salience on the performance of family and nonfamily firms. Fam Bus Rev 22(1):39–52
Bell AJ (2005) “Oh yes, I remember it well!” Reflections on using the life-grid in qualitative interviews with couples. Qual Sociol Rev 1(1):51–67
Bruque S, Moyano J (2007) Organisational determinants of information technology adoption and implementation in SMEs: the case of family and cooperative firms. Technovation 27(5):241–253
Chiucchi MS (2013) Intellectual capital accounting in action: enhancing learning through interventionist research. J Intellect Cap 14(1):48–68
Chrisman JJ, Chua JH, Sharma P (2005) Trends and directions in the development of a strategic management theory of the family firm. Entrep Theory Pract 29(5):555–575
Chrisman JJ, Chua JH, de Massis A, Frattini F, Wright M (2015) The ability and willingness paradox in family firm innovation. J Prod Innov Manag 32(3):310–318
Chrisman JJ, Chua JH, de Massis A, Minola T, Vismara S (2016) Management processes and strategy execution in family firms: from “what” to “how”. Small Bus Econ 47(3):719–734
Chua JH, Chrisman JJ, Sharma P (1999) Defining the family business by behavior. Entrep Theory Pract 23(4):19–40
Chua JH, Chrisman JJ, Steier LP, Rau SB (2012) Sources of heterogeneity in family firms: an introduction. Entrep Theory Pract 36(6):1103–1113
Cleary P, Quinn M (2016) Intellectual capital and business performance: an exploratory study of the impact of cloud-based accounting and finance infrastructure. J Intellect Cap 17(2):255–278
Coad AF, Herbert IP (2009) Back to the future: New potential for structuration theory in management accounting research? Manag Account Res 20(3):177–192
Davila A, Foster G (2005) Management Accounting systems adoption decisions: evidence and performance implications from early-stage/startup companies. Account Rev 80(4):1039–1068
De Massis A, Kotlar J (2014) The case study method in family business research: guidelines for qualitative scholarship. J Fam Bus Strategy 5(1):15–29
De Massis A, Kotlar J, Chua JH, Chrisman JJ (2014) Ability and willingness as sufficiency conditions for family-oriented particularistic behavior: implications for theory and empirical studies. J Small Bus Manag 52(2):344–364
Dekker JC, Lybaert N, Steijvers T, Depaire B, Mercken R (2013) Family firm types based on the professionalization construct: exploratory research. Fam Bus Rev 26(1):81–99
Dekker J, Lybaert N, Steijvers T, Depaire B (2015) The effect of family business professionalization as a multidimensional construct on firm performance. J Small Bus Manag 53(2):516–538
Diéguez-Soto J, López-Delgado P, Rojo-Ramírez A (2015) Identifying and classifying family businesses. Rev Manag Sci 9(3):603–634
Dumay JC (2010) A critical reflective discourse of an interventionist research project. Qual Res Account Manag 7(1):46–70
Efferin S, Hartono MS (2015) Management control and leadership styles in family business. J Account Organ Change 11(1):130–159
El Masri TE, Tekathen M, Magnan M, Boulianne E (2017) Calibrating management control technologies and the dual identity of family firms. Qual Res Account Manag 14(2):157–188
Filbeck G, Lee S (2000) Financial management techniques in family businesses. Fam Bus Rev 13(3):201–216
Filser M, Brem A, Gast J, Kraus S, Calabrò A (2016) Innovation in family firms: examining the inventory and mapping the path. Int J Innov Manag 20(6):1650054
Flamholtz EG, Randle Y (2012) Growing pains: transitioning from an entrepreneurship to a professionally managed firm, 4th edn. Wiley, New York
Fletcher D, de Massis A, Nordqvist M (2016) Qualitative research practices and family business scholarship: a review and future research agenda. J Fam Bus Strategy 7(1):8–25
García Pérez de Lema D, Duréndez A (2007) Managerial behaviour of small and medium-sized family businesses: an empirical study. Int J Entrep Behav Res 13(3):151–172
Gedajlovic E, Lubatkin MH, Schulze WS (2004) Crossing the threshold from founder management to professional management: a governance perspective. J Manag Stud 41(5):899–912
Gedajlovic E, Carney M, Chrisman JJ, Kellermanns FW (2012) The adolescence of family firm research: taking stock and planning for the future. J Manag 38(4):1010–1037
Giovannoni E, Maraghini MP, Riccaboni A (2011) Transmitting knowledge across generations: the role of management accounting practices. Fam Bus Rev 24(2):126–150
González M, Guzmán A, Pombo C, Trujillo M-A (2013) Family firms and debt: risk aversion versus risk of losing control. J Bus Res 66(11):2308–2320
Goretzki L, Strauss E, Weber J (2013) An institutional perspective on the changes in management accountants’ professional role. Manag Account Res 24(1):41–63
Grabski SV, Leech SA, Schmidt PJ (2011) A review of ERP research: a future agenda for accounting information systems. J Inf Syst 25(1):37–78
Hall A, Nordqvist M (2008) Professional management in family businesses: toward an extended understanding. Fam Bus Rev 21(1):51–69
Heinzelmann R (2016) Comparing professions in UK and German-speaking management accounting. Account Eur 13(1):103–120
Hiebl MRW (2013) Bean counter or strategist? Differences in the role of the CFO in family and non-family businesses. J Fam Bus Strategy 4(2):147–161
Hiebl MRW (2014) A finance professional who understands the family: family firms’ specific requirements for non-family chief financial officers. Rev Manag Sci 8(4):465–494
Hiebl MRW (2017) Finance managers in family firms: an upper-echelons view. J Fam Bus Manag 7(2):207–220
Hiebl MRW, Feldbauer-Durstmüller B, Duller C, Neubauer H (2012) Institutionalisation of management accounting in family businesses: empirical evidence from Austria and Germany. J Enterp Cult 20(4):405–436
Hiebl MRW, Feldbauer-Durstmüller B, Duller C (2013) The changing role of management accounting in the transition from a family business to a non-family business. J Account Organ Change 9(2):119–154
Hiebl MRW, Duller C, Feldbauer-Durstmüller B, Ulrich P (2015) Family influence and management accounting usage: findings from Germany and Austria. Schmalenbach Bus Rev 67(3):368–404
Hopper T, Bui B (2016) Has management accounting research been critical? Manag Account Res 31:10–30
Howorth C, Wright M, Westhead P, Allcock D (2016) Company metamorphosis: professionalization waves, family firms and management buyouts. Small Bus Econ 47(3):803–817
Huerta E, Petrides Y, O’Shaughnessy D (2017) Introduction of accounting practices in small family businesses. Qual Res Account Manag 14(2):111–136
Hyvönen T, Järvinen J, Pellinen J (2008) A virtual integration—the management control system in a multinational enterprise. Manag Account Res 19(1):45–61
Jazayeri M, Wickramsinghe D, Gooneratne T (2011) Convergence versus divergence of performance measurement systems: lessons from spatial variations. Qual Res Account Manag 8(3):292–314
Jönsson S, Lukka K (2007) There and back again: doing interventionist research in management accounting. In: Chapman CS, Hopwood AG, Shields MD (eds) Handbook of management accounting research, vol 1. Elsevier, Oxford, pp 373–397
Kallmuenzer A, Strobl A, Peters M (2017) Tweaking the entrepreneurial orientation–performance relationship in family firms: the effect of control mechanisms and family-related goals. Rev Manag Sci. https://doi.org/10.1007/s11846-017-0231-6
Kihn L-A, Ihantola E-M (2015) Approaches to validation and evaluation in qualitative studies of management accounting. Qual Res Account Manag 12(3):230–255
Kraus S, Harms R, Fink M (2011) Family firm research: sketching a research field. Int J Entrep Innov Manag 13(1):32–47
Lachmann M, Trapp I, Trapp R (2017) Diversity and validity in positivist management accounting research: a longitudinal perspective over four decades. Manag Account Res 34:42–58
Lavia Lopez O, Hiebl MRW (2015) Management accounting in small and medium-sized enterprises: current knowledge and avenues for further research. J Manag Account Res 27(1):81–119
Leppäaho T, Plakoyiannaki E, Dimitratos P (2016) The case study in family business: an analysis of current research practices and recommendations. Fam Bus Rev 29(2):159–173
Llewellyn S (2007) Case studies and differentiated realities. Qual Res Account Manag 4(1):53–68
Lukka K, Modell S (2010) Validation in interpretive management accounting research. Account Organ Soc 35(4):462–477
Lutz E, Schraml S (2012) Family firms: should they hire an outside CFO? J Bus Strat 33(1):39–44
Malmi T, Brown DA (2008) Management control systems as a package: opportunities, challenges and research directions. Manag Account Res 19(4):287–300
Marriott N, Marriott P (2000) Professional accountants and the development of a management accounting service for the small firm: barriers and possibilities. Manag Account Res 11(4):475–492
Messner M, Becker A, Schäffer U, Binder C (2008) Legitimacy and identity in germanic management accounting research. Eur Account Rev 17(1):129–159
Mintzberg H, Waters JA (1982) Tracking strategy in an entrepreneurial firm. Acad Manag J 25(3):465–499
Mishra CS, McConaughy DL (1999) Founding family control and capital structure: the risk of loss of control and the aversion to debt. Entrep Theor Pract 23(4):53–64
Moilanen S (2008) The role of accounting in the management control system: a case study of a family-led firm. Qual Res Account Manag 5(3):165–183
Moores K, Mula J (2000) The salience of market, bureaucratic, and clan controls in the management of family firm transitions: some tentative Australian evidence. Fam Bus Rev 13(2):91–106
Moores K, Yuen S (2001) Management accounting systems and organizational configuration: a life-cycle perspective. Account Organ Soc 26(4–5):351–389
Nordqvist M, Melin L (2008) Strategic planning champions: social craftspersons, artful interpreters and known strangers. Long Range Plan 41(3):326–344
Nordqvist M, Melin L (2010) The promise of the strategy as practice perspective for family business strategy research. J Fam Bus Strategy 1(1):15–25
Otley DT, Berry AJ (1994) Case study research in management accounting and control. Manag Account Res 5(1):45–65
Parker L (2014) Qualitative perspectives: through a methodological lens. Qual Res Account Manag 11(1):13–28
Pauwels P, Matthyssens P (2004) The architecture of multiple case study research in international business. In: Marschan-Piekkari R, Welch C (eds) Handbook of qualitative research methods for international business. Edward Elgar, Cheltenham, pp 125–143
Prasad A, Green P (2015) Organizational competencies and dynamic accounting information system capability: impact on AIS processes and firm performance. J Inf Syst 29(3):123–149
Prencipe A, Bar-Yosef S, Dekker HC (2014) Accounting research in family firms: theoretical and empirical challenges. Eur Account Rev 23(3):361–385
Qu SQ, Dumay J (2011) The qualitative research interview. Qual Res Account Manag 8(3):238–264
Quinn M (2017) Are Routines “Really” an Organizational Concept? maybe not for management accounting. Revista de Ciências Empresariais e Jurídicas 28:29–45
Rausch A (2011) Reconstruction of decision-making behavior in shareholder and stakeholder theory: implications for management accounting systems. Rev Manag Sci 5(2–3):137–169
Rom A, Rohde C (2007) Management accounting and integrated information systems: a literature review. Int J Account Inf Syst 8(1):40–68
Rowley J (2012) Conducting research interviews. Manag Res Rev 35(3/4):260–271
Salvato C, Moores K (2010) Research on accounting in family firms: past accomplishments and future challenges. Fam Bus Rev 23(3):193–215
Sandino T (2007) Introducing the first management control systems: evidence from the retail sector. Account Rev 82(1):265–293
Scapens RW (1990) Researching management accounting practice: the role of case study methods. Br Account Rev 22(3):259–281
Scapens RW, Bromwich M (2010) Management accounting research: 20 years on. Manag Account Res 21(4):278–284
Scapens RW, Jazayeri M (2003) ERP systems and management accounting change: opportunities or impacts? A research note. Eur Account Rev 12(1):201–233
Senftlechner D, Hiebl MRW (2015) Management accounting and management control in family businesses: past accomplishments and future opportunities. J Account Organ Change 11(4):573–606
Shanker MC, Astrachan JH (1996) Myths and realities: family businesses’ contribution to the US economy: a framework for assessing family business statistics. Fam Bus Rev 9(2):107–123
Sharma P, Chrisman JJ, Chua JH (1997) Strategic management of the family business: past research and future challenges. Fam Bus Rev 10(1):1–35
Siebels J-F, zu Knyphausen-Aufseß D (2012) A review of theory in family business research: the implications for corporate governance. Int J Manag Rev 14(3):280–304
Silverman D (2015) Interpreting qualitative data, 5th edn. Sage, London
Songini L (2006) The professionalization of family firms: theory and practice. In: Poutziouris PZ, Smyrnios KX, Klein SB (eds) Handbook of research on family business. Edward Elgar, Cheltenham, pp 269–297
Songini L, Gnan L (2009) Women, glass ceiling, and professionalization in family SMEs: a missed link. J Enterp Cult 17(4):497–525
Songini L, Gnan L (2015) Family involvement and agency cost control mechanisms in family small and medium-sized enterprises. J Small Bus Manag 53(3):748–779
Songini L, Gnan L, Malmi T (2013) The role and impact of accounting in family business. J Fam Bus Strategy 4(2):71–83
Songini L, Morelli C, Gnan L, Vola P (2015) The why and how of managerialization of family businesses: evidences from Italy. Piccola Impresa/Small Bus 28(1):86–118
Spathis C, Constantinides S (2003) The usefulness of ERP systems for effective management. Ind Manag Data Syst 103(9):677–685
Speckbacher G, Wentges P (2012) The impact of family control on the use of performance measures in strategic target setting and incentive compensation: a research note. Manag Account Res 23(1):34–46
Steeger JH, Hoffmann M (2016) Innovation and family firms: ability and willingness and German SMEs. J Fam Bus Manag 6(3):251–269
Steiger T, Duller C, Hiebl MRW (2015) No consensus in sight: an analysis of ten years of family business definitions in empirical research studies. J Enterpr Cult 23(1):25–62
Stergiou K, Ashraf J, Uddin S (2013) The role of structure and agency in management accounting control change of a family owned firm: a Greek case study. Crit Perspect Account 24(1):62–73
Stewart A, Hitt MA (2012) Why can’t a family business be more like a nonfamily business? Modes of professionalization in family firms. Fam Bus Rev 25(1):58–86
Thomas DR (2006) A general inductive approach for analyzing qualitative evaluation data. Am J Eval 27(2):237–246
Tsamenyi M, Noormansyah I, Uddin S (2008) Management controls in family-owned businesses (FOBs): a case study of an Indonesian family-owned University. Account Forum 32(1):62–74
Uddin S, Hopper T (2001) A Bangladesh soap opera: privatisation, accounting, and regimes of control in a less developed country. Account Organ Soc 26(7–8):643–672
Vaisey S (2009) Motivation and justification: a dual-process model of culture in action. Am J Sociol 114(6):1675–1715
Veider V, Matzler K (2016) The ability and willingness of family-controlled firms to arrive at organizational ambidexterity. J Fam Bus Strategy 7(2):105–116
Westin O, Roberts H (2010) Interventionist research—the puberty years: an introduction to the special issue. Qual Res Account Manag 7(1):5–12
Wynn M (2008) Information systems strategy development and implementation in SMEs. Manag Res News 32(1):78–90
Xi J, Kraus S, Filser M, Kellermanns FW (2015) Mapping the field of family business research: past trends and future directions. Int Entrep Manag J 11(1):113–132
Yin RK (2014) Case study research: design and methods, 5th edn. Sage, Los Angeles
Yin RK (2015) Qualitative research from start to finish, 2nd edn. The Guilford Press, New York
Zahra SA (2016) Developing theory-grounded family business research: some suggestions. J Fam Bus Strategy 7(1):3–7
Zahra SA, Filatotchev I (2004) Governance of the entrepreneurial threshold firm: a knowledge-based perspective. J Manag Stud 41(5):885–897
Acknowledgements
Prior versions of this paper have been presented at the 6th conference of German Centers of Family Business Research (FIFU DACHLi) in Siegen, Germany and the 13th Annual Conference for Management Accounting Research (ACMAR) in Vallendar, Germany. The authors would like to thank conference participants for valuable comments. In addition, the authors are grateful to two anonymous reviewers for most helpful and constructive comments. The authors also give special thanks to all interviewees from the case firm, who devoted significant amounts of time to this research project. All remaining errors are ours.
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
About this article
Cite this article
Hiebl, M.R.W., Mayrleitner, B. Professionalization of management accounting in family firms: the impact of family members. Rev Manag Sci 13, 1037–1068 (2019). https://doi.org/10.1007/s11846-017-0274-8
Received:
Accepted:
Published:
Issue Date:
DOI: https://doi.org/10.1007/s11846-017-0274-8