Skip to main content
Log in

Offshoring and international competitiveness: antecedents of offshoring advanced tasks

  • Published:
Journal of the Academy of Marketing Science Aims and scope Submit manuscript

Abstract

During the past decade, offshoring has become an established business practice. Yet it is still more common to offshore less advanced tasks compared with offshoring more advanced tasks, i.e., tasks closer to the core activities of the firm. The latter is a new phenomenon which raises many new issues on the boundaries of the firm. More or less advanced tasks can be found within all activities, e.g., in sales and marketing where telesales is on the less advanced end of the scale while branding and identity building are on the advanced end of the scale. This article focuses on the antecedents of advanced offshoring, exploring what causes firms to offshore some of their more advanced tasks. Our findings indicate that while the lower cost of unskilled, labor-intensive processes is the main driver for firms that offshore less advanced tasks, the offshoring of advanced tasks is part of firms’ strategy to achieve international competitiveness through access to cross-border knowledge flows and foreign knowledge resources. Furthermore, offshoring of advanced manufacturing tasks seems to be more widespread and experience-based than the offshoring of advanced service tasks.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

Notes

  1. As a robustness check we also ran the model as an ordered logistic regression model. It provided qualitatively very similar, but slightly weaker, results. The logistic regression model is available upon request from the authors.

References

  • Armstrong, C. E., & Shimizu, K. (2007). A review of approaches to empirical research on the resource-based view of the firm. Journal of Management, 33, 959–986.

    Article  Google Scholar 

  • Bardhan, A., & Kroll, C. A. (2003). The new wave of outsourcing. In Fisher Center for Real Estate & Urban Economics Research, Report Series No. 1103. Berkeley: University of California.

  • Barney, J. B. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17, 99–120.

    Article  Google Scholar 

  • Bartlett, C. A., & Ghoshal, S. (1998). Managing across borders: The transnational solution. Cambridge: Harvard Business School Press.

    Google Scholar 

  • Buckley, P. J. (2009). Internalisation thinking: from the multinational enterprise to the global factory. International Business Review, 18, 224–235.

    Article  Google Scholar 

  • Buckley, P. J., & Ghauri, P. N. (2004). Globalisation, economic geography and the strategy of multinational enterprises. Journal of International Business Studies, 35, 81–98.

    Article  Google Scholar 

  • Bunyaratavej, K., Hahn, E. D., & Doh, J. P. (2007). International offshoring of services: a parity study. Journal of International Management, 13, 7–21.

    Article  Google Scholar 

  • Bunyaratavej, K., Doh, J. P., Hahn, E. D., Lewin, A. Y., & Massini, S. (2011). Conceptual issues in services offshoring research: a multidisciplinary review. Group and Organization Management, 36, 70–102.

    Article  Google Scholar 

  • Cantwell, J., Dunning, J. H., & Lundan, S. M. (2010). An evolutionary approach to understanding international business activity: the co-evolution of MNEs and the institutional environment. Journal of International Business Studies, 41, 567–586.

    Article  Google Scholar 

  • Carmel, E., & Agarwal, R. (2002). The maturation of offshore sourcing of IT work. Management Information Systems Quarterly Executive, 1, 65–77.

    Google Scholar 

  • Chandler, A. D. (1990). Scale and scope—The dynamics of industrial capitalism. Cambridge: Harvard University Press.

    Google Scholar 

  • Davis, G. F., & Marquis, C. (2005). Prospects for organization theory in the early twenty-first century: institutional fields and mechanisms. Organization Science, 16, 332–343.

    Article  Google Scholar 

  • Doh, J. P., Bunyaratavej, K., & Hahn, E. D. (2009). Separable but not equal: the location determinants of discrete services offshoring activities. Journal of International Business Studies, 40, 926–943.

    Article  Google Scholar 

  • Dossani, R., & Kenney, M. (2007). The next wave of globalization: relocating service provision to India. World Development, 35, 772–791.

    Article  Google Scholar 

  • Drucker, P. F. (1959). Landmarks of tomorrow. New York: Harper & Bros.

    Google Scholar 

  • Dunning, J. H., & Lundan, S. M. (2008). Multinational enterprises and the global economy. Cheltenham: Edward Elgar.

    Google Scholar 

  • Ernst, D. (2006). The offshoring of innovation. Far Eastern Economic Review, 169, 29–33.

    Google Scholar 

  • Florida, R. (1997). The globalization of R&D: results of a survey of foreign-affiliated R&D laboratories in the USA. Research Policy, 26, 85–103.

    Article  Google Scholar 

  • Gereffi, G., Humphrey, J., & Sturgeon, T. (2005). The governance of global value chains. Review of International Political Economy, 12, 78–104.

    Article  Google Scholar 

  • Hair, J. F., Anderson, R. E., Tatham, R. L., & Black, W. C. (1995). Multivariate data analysis. Upper Saddle River: Prentice-Hall.

    Google Scholar 

  • Hätönen, J., & Eriksson, T. (2009). 30+ years of research and practice of outsourcing—exploring the past and anticipating the future. Journal of International Management, 15, 142–155.

    Article  Google Scholar 

  • Heijmen, T., Lewin, A. Y., Manning, S., Perm-Ajchariyawong, N., & Russell, J. W. (2009). 20072008 ORN survey report: Offshoring reaches the C-suite. Raleigh, NC: The Conference Board and Duke University, Research Report 1445-09-RR.

  • Henderson, R., & Cockburn, I. (1994). Measuring competence? Exploring firm effects in pharmaceutical research. Strategic Management Journal, 15, 63–84.

    Article  Google Scholar 

  • Holcomb, T. R., & Hitt, M. A. (2007). Toward a model of strategic outsourcing. Journal of Operations Management, 25, 464–481.

    Article  Google Scholar 

  • Hymer, S. H. (1976). The international operations of national firms: a study of direct foreign investment. Cambridge: MIT Press.

    Google Scholar 

  • Jensen, P. D. Ø. (2008). Offshoring of advanced and high-value technical services: Antecedents, process dynamics and firm-level impacts. PhD series 23.2008. Frederiksberg: Copenhagen Business School.

  • Jensen, P. D. Ø. (2009). A learning perspective on the offshoring of advanced services. Journal of International Management, 15, 181–193.

    Article  Google Scholar 

  • Johanson, J., & Vahlne, J. (1977). The internationalization process of the firm—a model of knowledge development and increasing foreign market commitments. Journal of International Business Studies, 8, 23–32.

    Article  Google Scholar 

  • Kakabadse, A., & Kakabadse, N. (2002). Trends in outsourcing: contrasting USA and Europe. European Management Journal, 20, 189–199.

    Article  Google Scholar 

  • Kakabadse, A., & Kakabadse, N. (2005). Outsourcing: current and future trends. Thunderbird International Business Review, 47, 183–204.

    Article  Google Scholar 

  • Karmarkar, U. (2004). Will you survive the services revolution? Harvard Business Review, 82, 100–107.

    Google Scholar 

  • Kedia, B. L., & Mukherjee, D. (2009). Understanding offshoring: a research framework based on disintegration, location and externalization advantages. Journal of World Business, 44, 250–261.

    Article  Google Scholar 

  • Kenney, M., Massini, S., & Murtha, T. P. (2009). Offshoring administrative and technical work: new fields for understanding the global enterprise. Journal of International Business Studies, 40, 887–900.

    Article  Google Scholar 

  • Kotabe, M. (1992). Global sourcing strategy: R&D, manufacturing and marketing interfaces. New York: Quorum Books.

    Google Scholar 

  • Kotabe, M. (2001). Outsourcing service activities. Marketing Management, 10, 40–45.

    Google Scholar 

  • Kotabe, M., & Murray, J. Y. (2004). Global sourcing strategy and sustainable competitive advantage. Industrial Marketing Management, 33, 7–14.

    Article  Google Scholar 

  • Kotabe, M., Mol, M. J., & Murray, J. Y. (2009). Global sourcing strategy. In M. Kotabe & K. Helsen (Eds.), The SAGE handbook of international marketing (pp. 288–302). London: Sage.

    Google Scholar 

  • Kuemmerle, W. (1999). Foreign direct investment in industrial research in the pharmaceutical and electronics industries. Research Policy, 28, 179–194.

    Article  Google Scholar 

  • Kumar, K., van Fenema, P. C., & von Glinow, M. A. (2009). Offshoring and the global distribution of work: implications for task interdependence theory and practice. Journal of International Business Studies, 40, 642–667.

    Article  Google Scholar 

  • Lewin, A. Y., & Couto, V. (2007). Next generation offshoring—The globalization of innovation. Raleigh: Duke University, The Fuqua School of Business.

    Google Scholar 

  • Lewin, A. Y., & Peeters, C. (2006). Offshoring work: business hype or the onset of fundamental transformation? Long Range Planning, 39, 221–239.

    Article  Google Scholar 

  • Lewin, A. Y., Massini, S., & Peeters, C. (2009). Why are companies offshoring innovation? The emerging global race for talent. Journal of International Business Studies, 40, 901–925.

    Article  Google Scholar 

  • Li, Y., Liu, Y., Li, M., & Wu, H. (2008). Transformational offshore outsourcing: empirical evidence from alliances in China. Journal of Operations Management, 26, 257–274.

    Article  Google Scholar 

  • Manning, S., Massini, S., & Lewin, A. Y. (2008). A dynamic perspective on next-generation offshoring: the global sourcing of science and engineering talent. Academy of Management Perspectives, 22, 35–54.

    Article  Google Scholar 

  • Maskell, P., Pedersen, T., Petersen, B., & Dick-Nielsen, J. (2007). Learning paths to offshore outsourcing: From cost reduction to knowledge seeking. Industry & Innovation, 14, 239–257.

    Article  Google Scholar 

  • Mayer, K. J., & Salomon, R. (2006). Capabilities, contractual hazards, and governance: integrating resource-based and transaction cost perspectives. Academy of Management Journal, 49, 942–959.

    Article  Google Scholar 

  • McCann, P., & Mudambi, R. (2005). Analytical differences in the economics of geography: the case of the multinational firm. Environment and Planning A, 37, 1857–1876.

    Article  Google Scholar 

  • Moxon, R. W. (1975). The motivation for investment in offshore plants: the case of the U.S. electronics industry. Journal of International Business Studies, 6, 51–66.

    Article  Google Scholar 

  • Mudambi, R. (2008). Location, control and innovation in knowledge-intensive industries. Journal of Economic Geography, 8, 699–725.

    Article  Google Scholar 

  • Mudambi, S. M., & Tallman, S. (2010). Make, buy or ally? Theoretical perspectives on knowledge process outsourcing through alliances. Journal of Management Studies, 47, 1434–1456.

    Article  Google Scholar 

  • Okhuysen, G., & Bonardi, J. (2011). Editors’ comments: the challenges of building theory by combining lenses. Academy of Management Review, 36, 6–11.

    Article  Google Scholar 

  • Oliva, R., & Kallenberg, R. (2003). Managing the transition from products to services. International Journal of Service Industry Management, 14, 160–172.

    Article  Google Scholar 

  • Patibandla, M., & Petersen, B. (2002). Role of transnational corporations in the evolution of a high-tech industry: the case of India’s software industry. World Development, 30, 1561–1577.

    Article  Google Scholar 

  • Penrose, E. T. (1959). The theory of the growth of the firm. New York: Wiley.

    Google Scholar 

  • Peteraf, M. A. (1993). The cornerstones of competitive advantage: a resource-based view. Strategic Management Journal, 14, 179–191.

    Article  Google Scholar 

  • Porter, M. E. (1985). Competitive advantage: creating and sustaining superior performance. New York: Free Press.

    Google Scholar 

  • Porter, M. E. (1991). Towards a dynamic theory of strategy. Strategic Management Journal, 12, 95–117.

    Article  Google Scholar 

  • Pyndt, J., & Pedersen, T. (2006). Managing global offshoring strategies. A case approach. Copenhagen: Copenhagen Business School Press.

    Google Scholar 

  • Ray, G., Barney, J. B., & Muhanna, W. A. (2004). Capabilities, business processes, and competitive advantage: choosing the dependent variable in empirical tests of the resource-based view. Strategic Management Journal, 25, 23–37.

    Article  Google Scholar 

  • Reich, R. B. (1991). The work of nations. New York: Knopf.

    Google Scholar 

  • Roy, S., Sivakumar, K., & Wilkinson, I. F. (2004). Innovation generation in supply chain relationships: a conceptual model and research propositions. Journal of the Academy of Marketing Science, 32, 61–79.

    Article  Google Scholar 

  • Rugman, A. M., & Verbeke, A. (2004). A perspective on regional and global strategies of multinational enterprises. Journal of International Business Studies, 35, 3–18.

    Article  Google Scholar 

  • Sako, M. (2006). Outsourcing and offshoring: implications for productivity of business services. Oxford Review of Economic Policy, 22, 499–512.

    Article  Google Scholar 

  • Stopford, J. J., & Wells, L. T. (1972). Managing the multinational organisation of the firm and overlap of subsidiaries. New York: Basic Books.

    Google Scholar 

  • Thelen, S. T., Yoo, B., & Magnini, V. P. (2011). An examination of consumer sentiment toward offshored services. Journal of the Academy of Marketing Science, 39, 270–289.

    Article  Google Scholar 

  • Thompson, J. D. (1967). Organizations in action. New York: McGraw-Hill.

    Google Scholar 

  • UNCTAD. (2004). World Investment Report. The shift towards services. Geneva: United Nations Commission on Trade and Development.

    Google Scholar 

  • UNCTAD. (2005). World Investment Report: Transnational corporations and the internationalization of R&D. Geneva: United Nations Commission on Trade and Development.

    Google Scholar 

  • Vernon, R. (1966). International investment and international trade in the product cycle. Quarterly Journal of Economics, 80, 190–207.

    Article  Google Scholar 

  • Williamson, O. E. (1975). Markets and hierarchies, analysis and anti-trust implications: A study in the economics of internal organization. New York: Free Press.

    Google Scholar 

  • Zaheer, S. (1995). Overcoming the liability of foreignness. Academy of Management Review, 38(2), 341–363.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Torben Pedersen.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Jensen, P.D.Ø., Pedersen, T. Offshoring and international competitiveness: antecedents of offshoring advanced tasks. J. of the Acad. Mark. Sci. 40, 313–328 (2012). https://doi.org/10.1007/s11747-011-0286-x

Download citation

  • Received:

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s11747-011-0286-x

Keywords

Navigation