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Coordination contracts for reverse supply chains: a state-of-the-art review

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Abstract

Various legal requirements as well as economic reasoning render the re-use of products mandatory. Hence, the field of supply chain management and coordination under the consideration of returns has constantly grown over the last decade. However, terms and definitions regarding returns and returns handling are inconsistent. Furthermore, approaches are not classified from a return-based point of view, which considerably impedes the discerning of research opportunities. We therefore provide a state-of-the-art review of the relevant literature and conduct a content and cluster analysis to propose a classification of present and future research. Furthermore, we highlight gaps in the existing literature, providing a road-map for further research. Practitioners are given an extensive overview regarding a multitude of approaches in returns management and coordination.

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Authors and Affiliations

  1. Faculty of Business and Economics, Extraordinariat für Quantitative Methoden in den Wirtschaftswissenschaften, University of Augsburg, Universitätsstraße 16, Gebäude J, 86159, Augsburg, Germany

    Michael Krapp & Johannes B. Kraus

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  1. Michael Krapp
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  2. Johannes B. Kraus
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Correspondence to Johannes B. Kraus.

Appendices

Appendix 1: List of acronyms

AR

Active returns

CLSC

Closed loop supply chain

CLSCM

Closed loop supply chain management

ECMPR

Environmentally Conscious Manufacturing and Product Recovery

EOL/EOU

End-of-use/end-of-life returns

EPR

Extended Producer Responsibility directives

ER

Early returns

FR

False-failure returns

FSC

Forward supply chain

FSCM

Forward supply chain management

GSC

Green supply chain

GSCM

Green supply chain management

ND

Network design

PR

Passive returns

RL

Reverse logistics

RSC

Reverse supply chain

RSCM

Reverse supply chain management

SC

Supply chain

SCC

Supply chain coordination

SCM

Supply chain management

SSCM

Sustainable supply chain management

UI

Unsold inventory

WEEE

Waste of Electrical and Electronic Equipment directive

WR

Warranty returns

Appendix 2: List of reviews including subjects

Fleischmann et al. (1997)

RL

Cachon (2003)

SCC, FSC

Gungor and Gupta (1999)

ECMPR, GSCM

Srivastava (2007)

GSCM

Li and Wang (2007)

SCC, FSC

Arshinder et al. (2008)

SCC, FSC

Atasu et al. (2008)

CLSCM

Seuring and Müller (2008)

SSCM

Souza (2008)

CLSCM

Chan and Chan (2009)

SCC, FSC

Chanintrakul et al. (2009)

RL, ND

Guide and Van Wassenhove (2009)

CLSCM

Pokharel and Mutha (2009)

RL

Ilgin and Gupta (2010)

ECMPR, GSCM

Akcali and Cetinkaya (2011)

CLSCM

Arshinder et al. (2011)

SCC, FSC

Gupta and Palsule-Desai (2011)

SSCM

Lage and Filhob (2012)

CLSCM

Souza (2012)

CLSCM

Jayant et al. (2012)

RSCM

Govindan et al. (2013)

SCC, FSC, RSC

Aravendan and Panneerselvam (2014)

CLSCM, ND

Brandenburg et al. (2014)

SSCM

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Krapp, M., Kraus, J.B. Coordination contracts for reverse supply chains: a state-of-the-art review. J Bus Econ 89, 747–792 (2019). https://doi.org/10.1007/s11573-017-0887-z

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